Lzmcolospgs
GBThe company says their products are… The company says their products are made in the US..Not so!!! The NK95 masks I ordered were made in China, and in the package it has the manufacturing info paper from China. This company is scamming people! I contacted them to request info to return them for a refund, since they were sold with false information. They refused any type of return/refund. This company needs to be shut down. Taking advantage of people during a pandemic is disgusting.
NM Rohan
GBKaren W, CovCare Supervisor, awesome job! Karen, W., a Supervisor for Covcare, saved the day with her excellent , professional, and efficient customer service after my very poor experience with a customer "service?" rep whose name I won't mention. Supervisor Karen listened to my concern, told me she would discuss the issue with her team, and call me within 24 hours to report the outcome. And that's EXACTLY what she did! Kudos, and thank you Karen, great job! N.M. Rohan
Erik Paul
GBNo valid supply No valid supply. Needed to fill an order for a customer and never succeeded. We ordered from other suppliers and now have tons in stock that was delivered in 7-10 days. exiomhealth dot com if anyone needs real supplies from a trustworthy vendor
Susan
GBGood masks, poor service I have ordered N95 masks from Covcare. The masks were excellent, but their customer service is poor. The order takes several weeks to deliver, and when inquiring about the status of the order, they give one blanket response: "Your order is awaiting shipment and is scheduled to be shipped out soon. Once it ships, you'll get an email with the tracking number." I received this message weeks apart. Expect to wait an EXTREMELY long time for your order. Also, expect minimal help from their customer service.
Cbs
GBThis company is a scam This company is a scam. I ordered my masks exactly 3 weeks ago. They charged my credit card immediately. I never received updates or accurate information regarding when my order would ship. Every time I called they told me something different...it would be shipped in a week, then 2 days, then a day. The last time I called they said they are back logged & it would be another week. Don’t trust this company!