Completely unreliable - do NOT use I had ordered face masks mid June and required delivery mid July. The company told us they would ship "very soon" but didn't. Hence we instructed them to cancel the order end of June. They never reacted to our request for cancellation but instead shipped the item mid August(!) - 2 months after our original order date. 1 month after our required delivery date. And despite us instructing them to cancel the order. This company has one of the worst customer service I ever experienced. They are completely unreliable. I strongly discourage anyone from ordering products at this website.

False advertising of certified KN95 masks Also ordered KN95 masks advertised as CE certified, that were clearly fake, as they had gaps around the face. When they arrived there was NO barcode, either on the box, or the mask. The company requested photos of masks and boxes, then responded they were correct and as ordered. I replied that CE certification requires track and trace ability, which requires bar codes, lot numbers, or the like. Never heard back.

BEWARE BEWARE! I ordered a [Pack of 35] NIOSH Certified, Alpha Pro Tech N95 Facemasks from Covcare for 59.99 and they were defective, completely unusable because one of the bands on them was not securely attached and as soon as I tried to put them on, it would detach, leaving the mask open. I sent a request for a refund or a different type mask and they just offered me a ten percent discount. That’s 59.99 down the drain. BTW, I’ve ordered these very same masks many times over the past 9 years through other companies and they were never defective.

Beware of this company Beware, not a reputable company. I ordered Covcare brand CE certified surgical masks as advertised in the website. Shipping charges were higher than usual. Received some unknown Chinese brand, non CE certified masks with the boxes damaged due to poor shipping. Contacted customer service for a return and refund as the product was not what I ordered, with pictures of the damaged boxes. Received a reply stating that their plant was in China with a discount code for future orders not addressing the real issue. Trying to get my money back through Paypal.

Masks Did Not Fit Around the Ears I ordered masks that did not fit around my ears properly, the elastic was too short and kept sliding off. I sent them a picture as requested, so that I could return the remaining unopened packages. I had emails from Sara and Bryan, over the course of several months and still no resolution. They are a total rip-off and sell useless masks.