Rather slimy business model This company charged me for a renewal without notifying me that it was coming up. (They claimed they sent an email 30 days before, but I never saw it and it wasn't in my spam or junk mail folders.) I did get a refund from them, so that part at least went well. However, after your license expires, they won't allow you to login and use your existing work. So in effect they are holding your prior work hostage until you pay them to renew.

Clumsy to use and would not load my saved files After creating an account and spending a couple of hours getting used to the program and drawing a floor plan, I named and saved a couple of documents only to find the files would not load when I logged in again. It seems other people have had this problem. Regarding using this software, anyone familiar with using Autocad or similar will find it clumsy and awkward to use.

Bad Bad Bad Started creating a quick drawing I desperatley needed. I went on to 'save' , and I got prompted to log in or 'create account' - so I logged in using google, then got prompted to pay for subscription... Not even the slightest option to go back to the drawing I spent time drafting.. felt like I was blackmailed: either you pay or your drawing is gone.. goodbye then... once and forever

No option to use without internet connection I have had SmartDraw for technical engineering documents for several years. I upgraded in late 2022 and found the current version only works if I have an internet connection available. I was given the impression that downloading a desktop version would allow a non-connected working environment, but it does not. A query to user support reports this is true. This is a killer for my use and I would not have upgraded if it has been clear the limitations.

excellent product, easy to use I have used this product to create electric schematics for test boxes on aircraft equipment. design flow faultfinding diagrams for techs to be more effective in diagnosing faults. and even a plan view to submit to council so i could build a 3 bay garage so what can i say, excellent product, easy to use, lost of preformed templates that will also give you better ideas this program is affordable, recommend it for all types of users math, science, media, presentations, planning, ill stop now as i could go on and on.