Said it was a lifetime subscription and… Said it was a lifetime subscription and it wasn't. Software was nothing special, I wouldn't have bought it if it wasn't a lifetime deal. It won't even let me log in now with a new subscription. JUNK, STAY AWAY!!!!

Awful I am writing an essay for Uni and I drew a strategy map, using SmartDraw, took me 2 days, 2 days I don't really have, and when I reach the end, it has a stupid watermark, that makes it unusable for academic purposes. Awful experience, if it's going to have a watermark you have to tell us before we waste time on this. Will never ever use again and will not ever recomend it.

No option to use without internet connection I have had SmartDraw for technical engineering documents for several years. I upgraded in late 2022 and found the current version only works if I have an internet connection available. I was given the impression that downloading a desktop version would allow a non-connected working environment, but it does not. A query to user support reports this is true. This is a killer for my use and I would not have upgraded if it has been clear the limitations.

Bugs, bugs and more bugs. Bugs, bugs, and more bugs. Page orientation changes, I guess because it wants to. Fill, line, shape, magnification, and quite frankly just about everything else goes, yeah-na. I can't say anything good about this drawing software, especially compared to Visio. I might not be an architect but I am an engineer, just can't use this, I have to shut down often hoping to reset. Sorry, but for me this drawing software is not fit for purpose. By the way, it's these bad reviews that you 'Smartdraw' should be attending to, I note that your silence is deafening. I couldn't care less about the pricing, just wanted something that works, sorry, 'Smartdraw' doesn't.

Annoying and difficult with useless trial At first try, it seems like it will be useful and easy, with numerous initial layouts and tools. But, that's when the troubles begin. First off, it wouldn't create a new document. I opened a new page and suddenly it created a document when I clicked on the template. That was just the start of the bugs and totally bizarre behaviors. Every operation was much more difficult than it needed to be. Many times I couldn't find a way to do simple operations. When I finally had something that was close enough, it printed watermarks over the entire page saying how it was created with a trial version. After all the previous problems that completely convinced to never spend anything on this product.