Annoying and difficult with useless trial At first try, it seems like it will be useful and easy, with numerous initial layouts and tools. But, that's when the troubles begin. First off, it wouldn't create a new document. I opened a new page and suddenly it created a document when I clicked on the template. That was just the start of the bugs and totally bizarre behaviors. Every operation was much more difficult than it needed to be. Many times I couldn't find a way to do simple operations. When I finally had something that was close enough, it printed watermarks over the entire page saying how it was created with a trial version. After all the previous problems that completely convinced to never spend anything on this product.

Overpriced and the trial is terrible Overpriced and the trial is terrible, and doesn't offer all of Smartdraws capabilities. We did a trial document on this and couldn't even print it out to see what it look like, it says that there's a watermark on it but we couldn't get it to print out nor could we export it. We were still a day within our trial, but it was trying to force us to buy it. We're not buying anything we can't see on paper. It's one thing to look at it on the computer, another thing to look at the end product. Their trial is reasonable, but considering you have to pay all 12 months at once, there is other software out there that does the same thing, for a lot less. That means if you decide you don't like it after several months, you're still stuck paying for the whole entire year. At this point I wouldn't recommend it. Don't be fooled by all the biased reviews, many of those places are paid advertisers, be careful what you believe

No option to use without internet connection I have had SmartDraw for technical engineering documents for several years. I upgraded in late 2022 and found the current version only works if I have an internet connection available. I was given the impression that downloading a desktop version would allow a non-connected working environment, but it does not. A query to user support reports this is true. This is a killer for my use and I would not have upgraded if it has been clear the limitations.

Bad Bad Bad Started creating a quick drawing I desperatley needed. I went on to 'save' , and I got prompted to log in or 'create account' - so I logged in using google, then got prompted to pay for subscription... Not even the slightest option to go back to the drawing I spent time drafting.. felt like I was blackmailed: either you pay or your drawing is gone.. goodbye then... once and forever

Clumsy to use and would not load my saved files After creating an account and spending a couple of hours getting used to the program and drawing a floor plan, I named and saved a couple of documents only to find the files would not load when I logged in again. It seems other people have had this problem. Regarding using this software, anyone familiar with using Autocad or similar will find it clumsy and awkward to use.