Annoying and difficult with useless trial At first try, it seems like it will be useful and easy, with numerous initial layouts and tools. But, that's when the troubles begin. First off, it wouldn't create a new document. I opened a new page and suddenly it created a document when I clicked on the template. That was just the start of the bugs and totally bizarre behaviors. Every operation was much more difficult than it needed to be. Many times I couldn't find a way to do simple operations. When I finally had something that was close enough, it printed watermarks over the entire page saying how it was created with a trial version. After all the previous problems that completely convinced to never spend anything on this product.

No option to use without internet connection I have had SmartDraw for technical engineering documents for several years. I upgraded in late 2022 and found the current version only works if I have an internet connection available. I was given the impression that downloading a desktop version would allow a non-connected working environment, but it does not. A query to user support reports this is true. This is a killer for my use and I would not have upgraded if it has been clear the limitations.

Waste of time As echoed below, the trail is a complete waste of time. Can only export drawings with intrusive watermarks on them which block any content from being read. I will not be purchasing as I have no idea what the finished drawings will look like in a report.

Awful I am writing an essay for Uni and I drew a strategy map, using SmartDraw, took me 2 days, 2 days I don't really have, and when I reach the end, it has a stupid watermark, that makes it unusable for academic purposes. Awful experience, if it's going to have a watermark you have to tell us before we waste time on this. Will never ever use again and will not ever recomend it.

A great company, a great software Smartdraw is just simply, practical and everyone can find beautiful and very profesional charts to use. I like specially the new infographics and, of course his very large library of icons and symbols. I can add so mucha features like tabs, connecting points to reate your owns shapes and son on. The service is very good (I started to use Smartdraw in 1999!), I recommend SD everywhere, all of the books I was write have at least one graph create on any of their versions.