Mary Pemberton
GBNo account access and no response from Help Team I have had an account with Faxdeck for over a year with no problem. I don't fax very often but when need things worked until recently. I tried accessing my account, but the password area only allows upper case letters and mine uses lower case letters as well. I tried resetting the password but the temporary one I received also included lower case letters so no access. I have sent 5 messages to the support team but still no response. I too tried the phone numbers found on the internet only to have no success locating this company. I will be contacting my bank to stop all future drafts from my account.
Dee
GBWORSE Fax COMPANY EVER WORSE Fax COMPANY EVER! FaxDeck shut down my account for $5 Dollars. My bank shut the card down because of fraud that I had an automatic recurring payment with FaxDeck. They claimed that I didn't respond to the 4-notices they sent - they only sent 2(two) after I reviewed my emails. When I emailed them to place my updated bank card to my account they upright refused to reinstate my account. They are a Horrible company that I will never do business with again and I suggest No One else does either...
Wanda Billups
GBApparently this company is not in… Apparently this company is not in operation but yet still seems to be taking monthly debits from my account. I have not been receiving any faxes and they aren’t responding to emails. There is no other form of communication for them. I will be disputing all their charges!
Frank Faber
GBI have not received a fax in over a month I have not received a fax in over a month even though I was recently charged for my service. I know it is not working because I fax documents to myself in order to turn them into pdf's. Up until now I was very happy with their service but they have ignored my 2 attempts to contact them through their customer service portal.
Gene Wasson
GBNothing in over a month...cancel your subscription NOW! We have not received a fax in over a month but have been charged for the service. We fax documents to ourselves...nothing. Up until now we were satisfied with their service but they have ignored 5 attempts to contact them through their customer service portal.