My experience after a year of use: Outages in the order of hours are no exception. Unavailability of services or support is standard. Imagine putting your clients' sites here. Their slogan from their site: "We provide you with a unique and unmatched hosting experience, delivering 99.99% uptime & 24/7 support" it is pure fiction and has nothing to do with reality. Worst hosting experience I've had. If you want to lose business and feel frustrated, order their services. Edit 1.6.2022: After their promo video, nothing change, except one, they do not have only utages (almost a week this time), they lost data from they servers.

Rootpal is Dishonest and a Thief!!! Rootpal is the worst hosting company I’ve ever seen. They go down all the time but have bogus uptime reports on their site showing near perfect uptime. They sold a bunch of lifetime hosting deals but I fully expect them to just shut down and disappear. EDIT: I have not had any service at all for a full month. They supposedly have several different servers so I created a ticket asking them to setup my account on an operational server. Several days passed and they just closed the ticket with no response. I reopened the ticket and a week passed and they closed the ticket again. I purchased their lifetime deal and Rootpal has literally stolen the money and refused to provide service.

Server keep getting wiped, Support NONE EXISTENT. In little over a year the server has had huge downtime. Support is none existent and they literally delete down time history on their status page so that it looks like they never have any incidents. Even when the status page claims a server is up it is often in a completely wiped state (ie. powered on but effectively none operation) In the last 3 months they have twice had all their servers wiped. Every time they act like nothing is wrong and support ticket either get deleted or just left unanswered. They also always blame the software developers for these issues. I mean they blame Plesk, then some other software then Plesk again. That is of course if you actually manage to catch one of their twice yearly blog posts that get deleted not long after, so that few people see them. I'd strongly recommend that you seriously consider your options before trying Rootpal.

They abused an Appsumo deal and sold… They abused an Appsumo deal and sold thousands of deals, then they locked the access and destroyed all hosted content of customers. Never replied and stole the money. Do not purchase anything from these scammers.

Do you want a website that is 99% down?! Do you want a website that is 99% down instead of up?! Do you want a cloud storage where data ISN'T secured and unavailable for 99,99%? The rootpal is your company to go to! Never in my life had such a bad experience with a hosting company in every single way. More down then up, they are never to blame, always due to whmcs, Plesk you fill in another company/system if you want... Support NOT there, logging into account down for God knows how long now. This hell been going on for months, I restored own backups and moved all to reliable hosting companies.