Awesome Awesome Awesome Was a little skeptical. But now I am impressed with the set of products. Dedicated - yeah! SSH access, node.js hosting, various caching methods, ruby, web firewall, antivirus, git sync, SSL (free LetsEncrypt or pay for your own)... Good customer service. Yes, it may seem a little "techy", but one should not expect a personal IT and Web Development manager for site migration and installation for this price. I had an issue migrating the non-WordPress websites and Armando was friendly and prompt. All good. Godspeed Rootpal!

Server keep getting wiped, Support NONE EXISTENT. In little over a year the server has had huge downtime. Support is none existent and they literally delete down time history on their status page so that it looks like they never have any incidents. Even when the status page claims a server is up it is often in a completely wiped state (ie. powered on but effectively none operation) In the last 3 months they have twice had all their servers wiped. Every time they act like nothing is wrong and support ticket either get deleted or just left unanswered. They also always blame the software developers for these issues. I mean they blame Plesk, then some other software then Plesk again. That is of course if you actually manage to catch one of their twice yearly blog posts that get deleted not long after, so that few people see them. I'd strongly recommend that you seriously consider your options before trying Rootpal.

My experience after a year of use: Outages in the order of hours are no exception. Unavailability of services or support is standard. Imagine putting your clients' sites here. Their slogan from their site: "We provide you with a unique and unmatched hosting experience, delivering 99.99% uptime & 24/7 support" it is pure fiction and has nothing to do with reality. Worst hosting experience I've had. If you want to lose business and feel frustrated, order their services. Edit 1.6.2022: After their promo video, nothing change, except one, they do not have only utages (almost a week this time), they lost data from they servers.

They lost everything I had with them… They lost everything I had with them including a VPS that I paid over $600 for. All this withing 6 months. They would lie and tell me that the server was up when it was down and blame my connection. I monitor my websites with a SaaS service and it was reporting they were down constantly. In the end they were hacked and all data including backups lost. they sent out an email blaming the people who supplied their software (not themselves). Honestly they were like little kids who broke something and blamed everyone but themselves. Even blamed PLESK for having slow restore times (month they said. Then they just disappeared with my money and my emails and my website content. It took me six weeks to restore from my root content stored offline. I am now with siteground. Most months 100% uptime and exceptional support. If you intend to make a website of value then don't go near these guys. They are now trying to sell again on Stacksocial. Dont waste your time and efforts on building anything with RootPal. As I said I lost my website, my emails and my nextcloud instance.

I would give this company no stars if… I would give this company no stars if possible. They are absolutely awful. If you ever get a response from their support team which is highly unlikely, they are not helpful and incredibly unfriendly. The server is never up and running if you care about your Web posting or domain names I strongly suggest you stay well away from this company.