Rootpal is Dishonest and a Thief!!! Rootpal is the worst hosting company I’ve ever seen. They go down all the time but have bogus uptime reports on their site showing near perfect uptime. They sold a bunch of lifetime hosting deals but I fully expect them to just shut down and disappear. EDIT: I have not had any service at all for a full month. They supposedly have several different servers so I created a ticket asking them to setup my account on an operational server. Several days passed and they just closed the ticket with no response. I reopened the ticket and a week passed and they closed the ticket again. I purchased their lifetime deal and Rootpal has literally stolen the money and refused to provide service.

They abused an Appsumo deal and sold… They abused an Appsumo deal and sold thousands of deals, then they locked the access and destroyed all hosted content of customers. Never replied and stole the money. Do not purchase anything from these scammers.

They lost everything I had with them… They lost everything I had with them including a VPS that I paid over $600 for. All this withing 6 months. They would lie and tell me that the server was up when it was down and blame my connection. I monitor my websites with a SaaS service and it was reporting they were down constantly. In the end they were hacked and all data including backups lost. they sent out an email blaming the people who supplied their software (not themselves). Honestly they were like little kids who broke something and blamed everyone but themselves. Even blamed PLESK for having slow restore times (month they said. Then they just disappeared with my money and my emails and my website content. It took me six weeks to restore from my root content stored offline. I am now with siteground. Most months 100% uptime and exceptional support. If you intend to make a website of value then don't go near these guys. They are now trying to sell again on Stacksocial. Dont waste your time and efforts on building anything with RootPal. As I said I lost my website, my emails and my nextcloud instance.

The WORST hosting "deal" in history Purchased a three code stack on AppSumo, but immediately started having unexplained outages, so I refunded two of them. Missed the window on refunding the third, so I have been a witness to the train wreck of a dumpster fire that has been RootPal for the last year. Down for weeks/months, broken promises, now it appears to be completely down. I assume for good. I consider it a lost cause at this point.

My experience after a year of use: Outages in the order of hours are no exception. Unavailability of services or support is standard. Imagine putting your clients' sites here. Their slogan from their site: "We provide you with a unique and unmatched hosting experience, delivering 99.99% uptime & 24/7 support" it is pure fiction and has nothing to do with reality. Worst hosting experience I've had. If you want to lose business and feel frustrated, order their services. Edit 1.6.2022: After their promo video, nothing change, except one, they do not have only utages (almost a week this time), they lost data from they servers.