Nextcloud is amazing As I was looking into a Nextcloud solution for a while, I purchased Tier 1 on AppSumo. I started by migrating my WordPress website first though. There were some issues accessing the site after that, but these were solved rather quickly by the Rootpal Support team. Now I am gradually setting up my Nextcloud instance. At first, the instance was slow to non-responsive but this was again solved in a timely way by the Support guys. I haven`t explored all possibilities yet, but I am quite satisfied that I obtained this deal.

Don't do it. From day one, customer support has been lousy. A typical response takes days, sometimes longer. At first, the service was fine, but now the servers are down frequently. In fact, the servers have currently been down for 3 days, which prompted me to write this review. I have heard very little from Rootpal with an explanation or update.

Irresponsible and unreliable. It looks like Rootpal doesn't know what they're doing which causes big damanges to people who trusted Rootpal, myself included. I was an early adopter to Rootapal only to find myself being scammed by their unreliable services. One of my worst decisions. I do not recommend Rootpal hosting.

If you want to lose access to sites and the host not respond. Choose rootpal Customer services are yet to respond to issued notified weeks ago. I own multiple websites and all are down. Root pal for the whole of this month have not responded. Contact has been made via website and their social media messaging. The service is unacceptable.

This company is terrible This company is terrible. They sold their service with a lifetime license on Appsumo. Support was reasonable in terms of response times to start with, but around a month ago, they lost a lot of servers due to what seems like a data breach. They have not communicated with customers. I actually found out when a client's website wouldn't load and they contacted me. And the cause was on an obscure post on their LinkedIn profile. Since then they have refused to answer support tickets. Responses from me get automatically closed down when they themselves don't reply back. Stay away from them if you value your content and time.