SCAMMERS NOT TRUST WORTHY AT ALL BEAWARE Extremely unhappy lost trust as their site has been down since months even their emails bounces back. Their forms have been malfunctioned since months as well and they have remove chat support. They don't even bother sending you an advance notification if there are any major works going on. They even had there service down for weeks.

Don't do it. From day one, customer support has been lousy. A typical response takes days, sometimes longer. At first, the service was fine, but now the servers are down frequently. In fact, the servers have currently been down for 3 days, which prompted me to write this review. I have heard very little from Rootpal with an explanation or update.

Server keep getting wiped, Support NONE EXISTENT. In little over a year the server has had huge downtime. Support is none existent and they literally delete down time history on their status page so that it looks like they never have any incidents. Even when the status page claims a server is up it is often in a completely wiped state (ie. powered on but effectively none operation) In the last 3 months they have twice had all their servers wiped. Every time they act like nothing is wrong and support ticket either get deleted or just left unanswered. They also always blame the software developers for these issues. I mean they blame Plesk, then some other software then Plesk again. That is of course if you actually manage to catch one of their twice yearly blog posts that get deleted not long after, so that few people see them. I'd strongly recommend that you seriously consider your options before trying Rootpal.

They abused an Appsumo deal and sold… They abused an Appsumo deal and sold thousands of deals, then they locked the access and destroyed all hosted content of customers. Never replied and stole the money. Do not purchase anything from these scammers.

The WORST hosting "deal" in history Purchased a three code stack on AppSumo, but immediately started having unexplained outages, so I refunded two of them. Missed the window on refunding the third, so I have been a witness to the train wreck of a dumpster fire that has been RootPal for the last year. Down for weeks/months, broken promises, now it appears to be completely down. I assume for good. I consider it a lost cause at this point.