Rootpal

image
1.60
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

0.00%

1

85.00%
About Rootpal

We provide you with a unique and unmatched hosting experience, delivering 99.99% uptime & 24/7 support with the most helpful team in hosting.

Tags

You need to Login first to submit your review.

image
Paul Jones
CH

If you want to lose access to sites and the host not respond. Choose rootpal Customer services are yet to respond to issued notified weeks ago. I own multiple websites and all are down. Root pal for the whole of this month have not responded. Contact has been made via website and their social media messaging. The service is unacceptable.

image
Roberto Ciccolella
GB

The most terryfing hosting deal ever bought When I saw the Appsumo lifetime deal one stack $100 I was sceptical since I would never put client websites on a hosting company that sells lifetime deals. So I have decided to invest in one code and use it for my web development. The idea was to test sites, plugins, themes, website builders there. Initially the experience seemed good, but after a few months started the issues. Long story short: I have had ten dev sites down since months ago. You cannot even imagine how many support thickets I had to open. If you want to prevent nightmares, just avoid this company at all costs.

image
Noemi
NL

Do you want a website that is 99% down?! Do you want a website that is 99% down instead of up?! Do you want a cloud storage where data ISN'T secured and unavailable for 99,99%? The rootpal is your company to go to! Never in my life had such a bad experience with a hosting company in every single way. More down then up, they are never to blame, always due to whmcs, Plesk you fill in another company/system if you want... Support NOT there, logging into account down for God knows how long now. This hell been going on for months, I restored own backups and moved all to reliable hosting companies.

image
Michael
AU

They lost everything I had with them… They lost everything I had with them including a VPS that I paid over $600 for. All this withing 6 months. They would lie and tell me that the server was up when it was down and blame my connection. I monitor my websites with a SaaS service and it was reporting they were down constantly. In the end they were hacked and all data including backups lost. they sent out an email blaming the people who supplied their software (not themselves). Honestly they were like little kids who broke something and blamed everyone but themselves. Even blamed PLESK for having slow restore times (month they said. Then they just disappeared with my money and my emails and my website content. It took me six weeks to restore from my root content stored offline. I am now with siteground. Most months 100% uptime and exceptional support. If you intend to make a website of value then don't go near these guys. They are now trying to sell again on Stacksocial. Dont waste your time and efforts on building anything with RootPal. As I said I lost my website, my emails and my nextcloud instance.

image
PK
GB

Rootpal is Dishonest and a Thief!!! Rootpal is the worst hosting company I’ve ever seen. They go down all the time but have bogus uptime reports on their site showing near perfect uptime. They sold a bunch of lifetime hosting deals but I fully expect them to just shut down and disappear. EDIT: I have not had any service at all for a full month. They supposedly have several different servers so I created a ticket asking them to setup my account on an operational server. Several days passed and they just closed the ticket with no response. I reopened the ticket and a week passed and they closed the ticket again. I purchased their lifetime deal and Rootpal has literally stolen the money and refused to provide service.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow