Rootpal

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1.60
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

0.00%

1

85.00%
About Rootpal

We provide you with a unique and unmatched hosting experience, delivering 99.99% uptime & 24/7 support with the most helpful team in hosting.

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Jay
GB

SCAMMERS NOT TRUST WORTHY AT ALL BEAWARE Extremely unhappy lost trust as their site has been down since months even their emails bounces back. Their forms have been malfunctioned since months as well and they have remove chat support. They don't even bother sending you an advance notification if there are any major works going on. They even had there service down for weeks.

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Kari Stuart
GB

Don't do it. From day one, customer support has been lousy. A typical response takes days, sometimes longer. At first, the service was fine, but now the servers are down frequently. In fact, the servers have currently been down for 3 days, which prompted me to write this review. I have heard very little from Rootpal with an explanation or update.

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Lubomir Buchta
CZ

My experience after a year of use: Outages in the order of hours are no exception. Unavailability of services or support is standard. Imagine putting your clients' sites here. Their slogan from their site: "We provide you with a unique and unmatched hosting experience, delivering 99.99% uptime & 24/7 support" it is pure fiction and has nothing to do with reality. Worst hosting experience I've had. If you want to lose business and feel frustrated, order their services. Edit 1.6.2022: After their promo video, nothing change, except one, they do not have only utages (almost a week this time), they lost data from they servers.

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Jvalin
AU

Pathetic Hosting provider Absolute garbage hosting provider, gave promises on lifetime hosting and half of the time the services are down and not even providing refund too Bought the deal from stocksocial which is also known as scam social.

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Michael
AU

They lost everything I had with them… They lost everything I had with them including a VPS that I paid over $600 for. All this withing 6 months. They would lie and tell me that the server was up when it was down and blame my connection. I monitor my websites with a SaaS service and it was reporting they were down constantly. In the end they were hacked and all data including backups lost. they sent out an email blaming the people who supplied their software (not themselves). Honestly they were like little kids who broke something and blamed everyone but themselves. Even blamed PLESK for having slow restore times (month they said. Then they just disappeared with my money and my emails and my website content. It took me six weeks to restore from my root content stored offline. I am now with siteground. Most months 100% uptime and exceptional support. If you intend to make a website of value then don't go near these guys. They are now trying to sell again on Stacksocial. Dont waste your time and efforts on building anything with RootPal. As I said I lost my website, my emails and my nextcloud instance.

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