Worst company I've come across in 25 years in IT Symantec was never a really customer friendly company however now that Broadcom has bought Symantec they managed to make it even worse. It's so bad I don't even know where to start. It's obvious they have no clue what technical support is. Their KB's just loop you around and really don't have any use. No in depth resolutions for anything. Their support desk is only sales focused and very rude. It's amazing that after working in IT for 25 years there's still a "customer support" that can frustrate me to this level. The worst I've come across ever.

Greedy Norton. Norton will only renew your cover if you agree to an automatic payment next time it's due, this will be at a hugely inflated price.Kaspersky is a far cheaper and superior product that can be renewed manually at an agreed price.

SYMANTEC ANSWERS TO NOBODY!!!! Symantec thinks it is OK to debit people's checking or savings account without authorization. When you attempt to contact them they have a way to state their queue is full and place you on a multi hour hold. I will never use this product again and would caution anybody who is thinking of doing so. Since when does ANY Company get to do an auto renewal a month prior to a subscription termination date without any notification or authorization. OH, OH, I forgot, Silicon Valley millionaires answer to nobody.

support is awful even before broadcom support is awful even before broadcom. opened a ticket two weeks ago. don't see any traction in ticketing system after 2 days. went on chat, was told since new license period haven't begin, can't dl the new keys. waited two days after license period started, check ticketing system, still no traction. tried calling, but was on hold. gave up. came back today, still no update. called and was told the ticket got transfer & got lost in the shuffle. but did get answer finally.

Slows Down The PC I recently had to switch to Norton Internet Security after my McAfee subscription had run its course and caused me a lot of headaches. Unfortunately Norton turned out to be even worse and my syystem is running horribly slow and jerky except my Alienware Dell laptop (no honey without money as usual). The customer care is no help either. I have made a mistake but hope others do not follow it. Steer clear!!