Shady Billing Model - Stay Away Message from Support: "We do not yet have a tool on the console to display the traffic used by your buckets. Your invoice allows you to see the traffic used, it is updated once a day." Scaleway don't allow users to monitor the consumption of paid services such as the traffic of a storage buckets, something simply unacceptable. STAY AWAY from this type of company/billing or you have a very "unpleasant surprise" on your invoice.

THE WORST SERVICE Really the worst, worst service ever. They perform maintenance on the servers without notice, causing the service to go offline all together. I logged into the backend and it showed IP migration, thinking it was an IP failure that prevented me from connecting. Instead, when I clicked on it, it automatically moved to a flexible IP, charged a high fee and canceled the original public IP. Geez, what kind of design is this? It's a trap.

Locked for no reason! I registered, verified my payment, wasted 1.06 euro then verified my phone, email, and I sent them my Driver License. They said it will be over in two hours, verfication process.. But after wasting my entirely time this was thier last reposne: Our Trust & Safety team has thoroughly reviewed the information provided, and we are sorry to inform you that your account will remain locked. They don't give damn care about customers!!

Rebooted my dedicated server to lose… Rebooted my dedicated server to lose all my data You'd think I wouldn't fall for it twice, but the small dedicated servers they offer are very prone to failure. After several years, rebooting just kills them. Support can't do anything because all the nodes/blades are in the same unit and it would disrupt other customers.

Horrible service, totally unreliable Twice in a span of 12 months a dedibox server has crashed beyond recovery. When you lose access to the server, you'd better also lose all hope, since the server is long gone. After writing to the support team, you will get an answer such as: "Indeed, it does not respond at all, either in normal mode or in rescue mode, the data on it is lost, because the type of chassis does not allow a physical intervention on your machine without cutting the neighbouring machines." The only options they offer are "upgrade to another machine" (your data is also lost) or "request a refund". Shame. Stay away from Online.net or Scaleway. Stay away from dedibox hosts. Get your business elsewhere.