Harbouring Cybercriminals Harbouring Cybercriminals Company refuses to investigate a server collecting usernames and passwords from a massive botnet scanning my servers.

Horrible service, totally unreliable Twice in a span of 12 months a dedibox server has crashed beyond recovery. When you lose access to the server, you'd better also lose all hope, since the server is long gone. After writing to the support team, you will get an answer such as: "Indeed, it does not respond at all, either in normal mode or in rescue mode, the data on it is lost, because the type of chassis does not allow a physical intervention on your machine without cutting the neighbouring machines." The only options they offer are "upgrade to another machine" (your data is also lost) or "request a refund". Shame. Stay away from Online.net or Scaleway. Stay away from dedibox hosts. Get your business elsewhere.

Locked for no reason! I registered, verified my payment, wasted 1.06 euro then verified my phone, email, and I sent them my Driver License. They said it will be over in two hours, verfication process.. But after wasting my entirely time this was thier last reposne: Our Trust & Safety team has thoroughly reviewed the information provided, and we are sorry to inform you that your account will remain locked. They don't give damn care about customers!!

I worked there.. I worked there... 3 months ( Time to find anything else ) People that are hired have no clues what are they doing, some don't even have a IT background. Managers are simple jerks who never worked for another company, they're the part of Iliad Group, so the best 'pieces' from the 'best' customer service in France, notably FREE.fr, land there as Seniors or Managers. Yes it's the truth, they support scam and spam. I've found my personal data there from over 15 years ago, when I was a customer. CNIL isn't even reacting about the GDPR issue. They surely have them on their payroll.

Shady Billing Model - Stay Away Message from Support: "We do not yet have a tool on the console to display the traffic used by your buckets. Your invoice allows you to see the traffic used, it is updated once a day." Scaleway don't allow users to monitor the consumption of paid services such as the traffic of a storage buckets, something simply unacceptable. STAY AWAY from this type of company/billing or you have a very "unpleasant surprise" on your invoice.