Can not be trusted. Stay away. - They constantly raise prices on the same active services, even though computing technology evolves; - They have exploitable server configurations (like 777 on /etc); - Very bad support, with huge waiting times; - Not trustworthy in their promises or ideals (like the huge failure as cheap cloud ARM provider as it was planned at the beginning).

Hidden Costs and Indifferent Customer Service at Scaleway Be cautious of hidden costs with Scaleway. Their billing practices obscure transparency, making it challenging to track expenses due to some chargeable services not being visible in the user dashboard. Additionally, certain services are sometimes billed monthly, contrary to their advertised daily or lesser frequency. It is advisable to confirm any pricing with the helpdesk before utilizing services. My primary concern revolves around the lack of honesty and clarity in Scaleway's billing. Unexpected fees appeared on my bill without any prior indication or listing, casting doubt on the trustworthiness of [Provider Name]. This opacity, combined with a customer service team that appears indifferent to customer grievances, significantly erodes confidence in their services. If you're considering Scaleway, it is crucial to diligently monitor your bill for unforeseen charges and be prepared for a customer service experience that may fall short of providing adequate support and resolution.

Cheap, okay performance, you get what you pay for I've been using Scaleway on and off over 8 years, they're certainly getting better, but I think they should just stick to what they were good at. Cheap boxes. Support is slow and generally unhelpful, but you get what you pay for. I use Scaleway for dev projects or things that aren't going to stay around for long. Performance is ... average. Again, you get what you pay for. Image marketplace could be better IMHO, but it is what it is. I definitely wouldn't put anything production, business-oriented, or important on the platform. I've stuck with them because they're cheap and meet my needs if I want something to tinker with

Harbouring Cybercriminals Harbouring Cybercriminals Company refuses to investigate a server collecting usernames and passwords from a massive botnet scanning my servers.

My account was locked without any… My account was locked without any reason. I maked normaly the Verifiying but still locked. No support, no communication. I go back to the previous company, better, faster und 5 star support