I worked there.. I worked there... 3 months ( Time to find anything else ) People that are hired have no clues what are they doing, some don't even have a IT background. Managers are simple jerks who never worked for another company, they're the part of Iliad Group, so the best 'pieces' from the 'best' customer service in France, notably FREE.fr, land there as Seniors or Managers. Yes it's the truth, they support scam and spam. I've found my personal data there from over 15 years ago, when I was a customer. CNIL isn't even reacting about the GDPR issue. They surely have them on their payroll.

THE WORST SERVICE Really the worst, worst service ever. They perform maintenance on the servers without notice, causing the service to go offline all together. I logged into the backend and it showed IP migration, thinking it was an IP failure that prevented me from connecting. Instead, when I clicked on it, it automatically moved to a flexible IP, charged a high fee and canceled the original public IP. Geez, what kind of design is this? It's a trap.

Shady Billing Model - Stay Away Message from Support: "We do not yet have a tool on the console to display the traffic used by your buckets. Your invoice allows you to see the traffic used, it is updated once a day." Scaleway don't allow users to monitor the consumption of paid services such as the traffic of a storage buckets, something simply unacceptable. STAY AWAY from this type of company/billing or you have a very "unpleasant surprise" on your invoice.

A good sustainable, European cloud provider Last year we migrated part of our infrastructure from AWS to Scaleway. We were a bit hesitant because of all the negative reviews, but decided to give it a try. In the end we had only positive experience with Scaleway. They offer a wide variety of services at a good price. We haven't had any issues with billing. After a few months they contacted us to have a chat about our experience and our needs. Support is always quick, even without a support plan. Of course, I don't know what happened with the other reviews but if you're interested in a sustainable, European cloud alternative then I'd suggest to just give it a go and decide for yourself.

Stay away. The are a fraud! They locked me out an hour after opening the account. I had one server running for a day or two (which I couldn't even install since I was locked out). After sending them documents they decided I'm a fraud and locked me out for good, refusing to remove my credit card details and refund for the useless server I got from them.