Horrible service, totally unreliable Twice in a span of 12 months a dedibox server has crashed beyond recovery. When you lose access to the server, you'd better also lose all hope, since the server is long gone. After writing to the support team, you will get an answer such as: "Indeed, it does not respond at all, either in normal mode or in rescue mode, the data on it is lost, because the type of chassis does not allow a physical intervention on your machine without cutting the neighbouring machines." The only options they offer are "upgrade to another machine" (your data is also lost) or "request a refund". Shame. Stay away from Online.net or Scaleway. Stay away from dedibox hosts. Get your business elsewhere.

My account was locked without any… My account was locked without any reason. I maked normaly the Verifiying but still locked. No support, no communication. I go back to the previous company, better, faster und 5 star support

THE WORST SERVICE Really the worst, worst service ever. They perform maintenance on the servers without notice, causing the service to go offline all together. I logged into the backend and it showed IP migration, thinking it was an IP failure that prevented me from connecting. Instead, when I clicked on it, it automatically moved to a flexible IP, charged a high fee and canceled the original public IP. Geez, what kind of design is this? It's a trap.

Blackmail to "upgrade" In addition to frequent downtime throughout my tenure with them, they blackmail me to "upgrade" to a more expensive VPS by using downtime: prnt.sc /oXus1mFLMdZF prnt.sc /ebDr_bU-2ilV They pretend to have deprecated the bootscript. Ok, but I don't want to spend time and resources every now and then to setup the machine that is supposed to run for years without intervention and restarts! This is happening the last two months. I did not have time to get to migrating to another service, but would never come back to this terrible service and would recommend everybody to keep away!

A good sustainable, European cloud provider Last year we migrated part of our infrastructure from AWS to Scaleway. We were a bit hesitant because of all the negative reviews, but decided to give it a try. In the end we had only positive experience with Scaleway. They offer a wide variety of services at a good price. We haven't had any issues with billing. After a few months they contacted us to have a chat about our experience and our needs. Support is always quick, even without a support plan. Of course, I don't know what happened with the other reviews but if you're interested in a sustainable, European cloud alternative then I'd suggest to just give it a go and decide for yourself.