Horrible service, totally unreliable Twice in a span of 12 months a dedibox server has crashed beyond recovery. When you lose access to the server, you'd better also lose all hope, since the server is long gone. After writing to the support team, you will get an answer such as: "Indeed, it does not respond at all, either in normal mode or in rescue mode, the data on it is lost, because the type of chassis does not allow a physical intervention on your machine without cutting the neighbouring machines." The only options they offer are "upgrade to another machine" (your data is also lost) or "request a refund". Shame. Stay away from Online.net or Scaleway. Stay away from dedibox hosts. Get your business elsewhere.

Blackmail to "upgrade" In addition to frequent downtime throughout my tenure with them, they blackmail me to "upgrade" to a more expensive VPS by using downtime: prnt.sc /oXus1mFLMdZF prnt.sc /ebDr_bU-2ilV They pretend to have deprecated the bootscript. Ok, but I don't want to spend time and resources every now and then to setup the machine that is supposed to run for years without intervention and restarts! This is happening the last two months. I did not have time to get to migrating to another service, but would never come back to this terrible service and would recommend everybody to keep away!

I worked there.. I worked there... 3 months ( Time to find anything else ) People that are hired have no clues what are they doing, some don't even have a IT background. Managers are simple jerks who never worked for another company, they're the part of Iliad Group, so the best 'pieces' from the 'best' customer service in France, notably FREE.fr, land there as Seniors or Managers. Yes it's the truth, they support scam and spam. I've found my personal data there from over 15 years ago, when I was a customer. CNIL isn't even reacting about the GDPR issue. They surely have them on their payroll.

Harbouring Cybercriminals Harbouring Cybercriminals Company refuses to investigate a server collecting usernames and passwords from a massive botnet scanning my servers.

Cheap, okay performance, you get what you pay for I've been using Scaleway on and off over 8 years, they're certainly getting better, but I think they should just stick to what they were good at. Cheap boxes. Support is slow and generally unhelpful, but you get what you pay for. I use Scaleway for dev projects or things that aren't going to stay around for long. Performance is ... average. Again, you get what you pay for. Image marketplace could be better IMHO, but it is what it is. I definitely wouldn't put anything production, business-oriented, or important on the platform. I've stuck with them because they're cheap and meet my needs if I want something to tinker with