Do not Use! Probably the worst provider I have ever used. - When registering If you have a gmail account you can't register as a company. - ID verification is not optional even though it says it is optional. - Their ID verification software / plugin is garbage. It works somewhat okay on ios but on android it wasn't able to focus properly for me to take the photo. - They can lock your service for no reason at any time. (e.g. if you don't provide ID verification)

It's better if you run away. I have been with this company for years ... I have been with this company for years, I have had to change servers countless times due to the operation, because the server died, I have also been left without a server for 1 month due to a problem with the bills that there is no way to pay one having the credit cards. validated credit, giving an error in its permissions platform. Currently I have been waiting for 25 days for them to solve it and while my server is down. Stay away for your own good and mental health.

Hidden Costs and Indifferent Customer Service at Scaleway Be cautious of hidden costs with Scaleway. Their billing practices obscure transparency, making it challenging to track expenses due to some chargeable services not being visible in the user dashboard. Additionally, certain services are sometimes billed monthly, contrary to their advertised daily or lesser frequency. It is advisable to confirm any pricing with the helpdesk before utilizing services. My primary concern revolves around the lack of honesty and clarity in Scaleway's billing. Unexpected fees appeared on my bill without any prior indication or listing, casting doubt on the trustworthiness of [Provider Name]. This opacity, combined with a customer service team that appears indifferent to customer grievances, significantly erodes confidence in their services. If you're considering Scaleway, it is crucial to diligently monitor your bill for unforeseen charges and be prepared for a customer service experience that may fall short of providing adequate support and resolution.

A good sustainable, European cloud provider Last year we migrated part of our infrastructure from AWS to Scaleway. We were a bit hesitant because of all the negative reviews, but decided to give it a try. In the end we had only positive experience with Scaleway. They offer a wide variety of services at a good price. We haven't had any issues with billing. After a few months they contacted us to have a chat about our experience and our needs. Support is always quick, even without a support plan. Of course, I don't know what happened with the other reviews but if you're interested in a sustainable, European cloud alternative then I'd suggest to just give it a go and decide for yourself.

My account was locked without any… My account was locked without any reason. I maked normaly the Verifiying but still locked. No support, no communication. I go back to the previous company, better, faster und 5 star support