Stay away. The are a fraud! They locked me out an hour after opening the account. I had one server running for a day or two (which I couldn't even install since I was locked out). After sending them documents they decided I'm a fraud and locked me out for good, refusing to remove my credit card details and refund for the useless server I got from them.

Shady Billing Model - Stay Away Message from Support: "We do not yet have a tool on the console to display the traffic used by your buckets. Your invoice allows you to see the traffic used, it is updated once a day." Scaleway don't allow users to monitor the consumption of paid services such as the traffic of a storage buckets, something simply unacceptable. STAY AWAY from this type of company/billing or you have a very "unpleasant surprise" on your invoice.

A good sustainable, European cloud provider Last year we migrated part of our infrastructure from AWS to Scaleway. We were a bit hesitant because of all the negative reviews, but decided to give it a try. In the end we had only positive experience with Scaleway. They offer a wide variety of services at a good price. We haven't had any issues with billing. After a few months they contacted us to have a chat about our experience and our needs. Support is always quick, even without a support plan. Of course, I don't know what happened with the other reviews but if you're interested in a sustainable, European cloud alternative then I'd suggest to just give it a go and decide for yourself.

Harbouring Cybercriminals Harbouring Cybercriminals Company refuses to investigate a server collecting usernames and passwords from a massive botnet scanning my servers.

Scaleway Scaleway, known as "online.net" is criminal supporter hosting. They allows for spam, phishing and don't even check ANY abuse. I didn't get reply for over 100 reports I send to them via SpamCop or directly. I send them also few messages via their "contact form" - also no reply. If you are criminal who sells drugs, weapon, steal money etc. I would recommend you that site. Otherwise keep away from these greedy id..ts away. These donkeys only likes money, they won't block your site no matter what you do.