Horrible service, totally unreliable Twice in a span of 12 months a dedibox server has crashed beyond recovery. When you lose access to the server, you'd better also lose all hope, since the server is long gone. After writing to the support team, you will get an answer such as: "Indeed, it does not respond at all, either in normal mode or in rescue mode, the data on it is lost, because the type of chassis does not allow a physical intervention on your machine without cutting the neighbouring machines." The only options they offer are "upgrade to another machine" (your data is also lost) or "request a refund". Shame. Stay away from Online.net or Scaleway. Stay away from dedibox hosts. Get your business elsewhere.

I worked there.. I worked there... 3 months ( Time to find anything else ) People that are hired have no clues what are they doing, some don't even have a IT background. Managers are simple jerks who never worked for another company, they're the part of Iliad Group, so the best 'pieces' from the 'best' customer service in France, notably FREE.fr, land there as Seniors or Managers. Yes it's the truth, they support scam and spam. I've found my personal data there from over 15 years ago, when I was a customer. CNIL isn't even reacting about the GDPR issue. They surely have them on their payroll.

Locked for no reason! I registered, verified my payment, wasted 1.06 euro then verified my phone, email, and I sent them my Driver License. They said it will be over in two hours, verfication process.. But after wasting my entirely time this was thier last reposne: Our Trust & Safety team has thoroughly reviewed the information provided, and we are sorry to inform you that your account will remain locked. They don't give damn care about customers!!

Blackmail to "upgrade" In addition to frequent downtime throughout my tenure with them, they blackmail me to "upgrade" to a more expensive VPS by using downtime: prnt.sc /oXus1mFLMdZF prnt.sc /ebDr_bU-2ilV They pretend to have deprecated the bootscript. Ok, but I don't want to spend time and resources every now and then to setup the machine that is supposed to run for years without intervention and restarts! This is happening the last two months. I did not have time to get to migrating to another service, but would never come back to this terrible service and would recommend everybody to keep away!

Do not Use! Probably the worst provider I have ever used. - When registering If you have a gmail account you can't register as a company. - ID verification is not optional even though it says it is optional. - Their ID verification software / plugin is garbage. It works somewhat okay on ios but on android it wasn't able to focus properly for me to take the photo. - They can lock your service for no reason at any time. (e.g. if you don't provide ID verification)