A good sustainable, European cloud provider Last year we migrated part of our infrastructure from AWS to Scaleway. We were a bit hesitant because of all the negative reviews, but decided to give it a try. In the end we had only positive experience with Scaleway. They offer a wide variety of services at a good price. We haven't had any issues with billing. After a few months they contacted us to have a chat about our experience and our needs. Support is always quick, even without a support plan. Of course, I don't know what happened with the other reviews but if you're interested in a sustainable, European cloud alternative then I'd suggest to just give it a go and decide for yourself.

Horrible service, totally unreliable Twice in a span of 12 months a dedibox server has crashed beyond recovery. When you lose access to the server, you'd better also lose all hope, since the server is long gone. After writing to the support team, you will get an answer such as: "Indeed, it does not respond at all, either in normal mode or in rescue mode, the data on it is lost, because the type of chassis does not allow a physical intervention on your machine without cutting the neighbouring machines." The only options they offer are "upgrade to another machine" (your data is also lost) or "request a refund". Shame. Stay away from Online.net or Scaleway. Stay away from dedibox hosts. Get your business elsewhere.

Shady Billing Model - Stay Away Message from Support: "We do not yet have a tool on the console to display the traffic used by your buckets. Your invoice allows you to see the traffic used, it is updated once a day." Scaleway don't allow users to monitor the consumption of paid services such as the traffic of a storage buckets, something simply unacceptable. STAY AWAY from this type of company/billing or you have a very "unpleasant surprise" on your invoice.

Locked for no reason! I registered, verified my payment, wasted 1.06 euro then verified my phone, email, and I sent them my Driver License. They said it will be over in two hours, verfication process.. But after wasting my entirely time this was thier last reposne: Our Trust & Safety team has thoroughly reviewed the information provided, and we are sorry to inform you that your account will remain locked. They don't give damn care about customers!!

Can not be trusted. Stay away. - They constantly raise prices on the same active services, even though computing technology evolves; - They have exploitable server configurations (like 777 on /etc); - Very bad support, with huge waiting times; - Not trustworthy in their promises or ideals (like the huge failure as cheap cloud ARM provider as it was planned at the beginning).