Harbouring Cybercriminals Harbouring Cybercriminals Company refuses to investigate a server collecting usernames and passwords from a massive botnet scanning my servers.

THE WORST SERVICE Really the worst, worst service ever. They perform maintenance on the servers without notice, causing the service to go offline all together. I logged into the backend and it showed IP migration, thinking it was an IP failure that prevented me from connecting. Instead, when I clicked on it, it automatically moved to a flexible IP, charged a high fee and canceled the original public IP. Geez, what kind of design is this? It's a trap.

Stay away. The are a fraud! They locked me out an hour after opening the account. I had one server running for a day or two (which I couldn't even install since I was locked out). After sending them documents they decided I'm a fraud and locked me out for good, refusing to remove my credit card details and refund for the useless server I got from them.

My account was locked without any… My account was locked without any reason. I maked normaly the Verifiying but still locked. No support, no communication. I go back to the previous company, better, faster und 5 star support

Shady Billing Model - Stay Away Message from Support: "We do not yet have a tool on the console to display the traffic used by your buckets. Your invoice allows you to see the traffic used, it is updated once a day." Scaleway don't allow users to monitor the consumption of paid services such as the traffic of a storage buckets, something simply unacceptable. STAY AWAY from this type of company/billing or you have a very "unpleasant surprise" on your invoice.