Harbouring Cybercriminals Harbouring Cybercriminals Company refuses to investigate a server collecting usernames and passwords from a massive botnet scanning my servers.

Hidden Costs and Indifferent Customer Service at Scaleway Be cautious of hidden costs with Scaleway. Their billing practices obscure transparency, making it challenging to track expenses due to some chargeable services not being visible in the user dashboard. Additionally, certain services are sometimes billed monthly, contrary to their advertised daily or lesser frequency. It is advisable to confirm any pricing with the helpdesk before utilizing services. My primary concern revolves around the lack of honesty and clarity in Scaleway's billing. Unexpected fees appeared on my bill without any prior indication or listing, casting doubt on the trustworthiness of [Provider Name]. This opacity, combined with a customer service team that appears indifferent to customer grievances, significantly erodes confidence in their services. If you're considering Scaleway, it is crucial to diligently monitor your bill for unforeseen charges and be prepared for a customer service experience that may fall short of providing adequate support and resolution.

Blackmail to "upgrade" In addition to frequent downtime throughout my tenure with them, they blackmail me to "upgrade" to a more expensive VPS by using downtime: prnt.sc /oXus1mFLMdZF prnt.sc /ebDr_bU-2ilV They pretend to have deprecated the bootscript. Ok, but I don't want to spend time and resources every now and then to setup the machine that is supposed to run for years without intervention and restarts! This is happening the last two months. I did not have time to get to migrating to another service, but would never come back to this terrible service and would recommend everybody to keep away!

A good sustainable, European cloud provider Last year we migrated part of our infrastructure from AWS to Scaleway. We were a bit hesitant because of all the negative reviews, but decided to give it a try. In the end we had only positive experience with Scaleway. They offer a wide variety of services at a good price. We haven't had any issues with billing. After a few months they contacted us to have a chat about our experience and our needs. Support is always quick, even without a support plan. Of course, I don't know what happened with the other reviews but if you're interested in a sustainable, European cloud alternative then I'd suggest to just give it a go and decide for yourself.

Rebooted my dedicated server to lose… Rebooted my dedicated server to lose all my data You'd think I wouldn't fall for it twice, but the small dedicated servers they offer are very prone to failure. After several years, rebooting just kills them. Support can't do anything because all the nodes/blades are in the same unit and it would disrupt other customers.