It's getting better and better Scaleway is one of the services I'm using since a couple of years now. In the beginning just a little bit to test them. They had some issues with older service instances which got stuck some time. Since their new pricing model and deprecation of older instances types everything is getting more reliable. S3 is working perfectly - just one small outage which got fixed fast. There is still room for improvement here for larger buckets, but it is being worked on. We will move more and more infrastructure to scaleway soon.

Scaleway deleted all of our resources after failed payment <20 euro Scaleway deleted all of our resources just 20 days after a payment of less than 20 euros failed on our credit card. Unfortunately, their emails ended up in the wrong mailbox, and we failed to see them on time. Even so, this situation is quite unreasonable. A Kubernetes cluster, several S3 storage buckets, loadbalancers, everything is gone and unrecoverable.

Horrible service, totally unreliable Twice in a span of 12 months a dedibox server has crashed beyond recovery. When you lose access to the server, you'd better also lose all hope, since the server is long gone. After writing to the support team, you will get an answer such as: "Indeed, it does not respond at all, either in normal mode or in rescue mode, the data on it is lost, because the type of chassis does not allow a physical intervention on your machine without cutting the neighbouring machines." The only options they offer are "upgrade to another machine" (your data is also lost) or "request a refund". Shame. Stay away from Online.net or Scaleway. Stay away from dedibox hosts. Get your business elsewhere.

Hidden Costs and Indifferent Customer Service at Scaleway Be cautious of hidden costs with Scaleway. Their billing practices obscure transparency, making it challenging to track expenses due to some chargeable services not being visible in the user dashboard. Additionally, certain services are sometimes billed monthly, contrary to their advertised daily or lesser frequency. It is advisable to confirm any pricing with the helpdesk before utilizing services. My primary concern revolves around the lack of honesty and clarity in Scaleway's billing. Unexpected fees appeared on my bill without any prior indication or listing, casting doubt on the trustworthiness of [Provider Name]. This opacity, combined with a customer service team that appears indifferent to customer grievances, significantly erodes confidence in their services. If you're considering Scaleway, it is crucial to diligently monitor your bill for unforeseen charges and be prepared for a customer service experience that may fall short of providing adequate support and resolution.

My account was locked without any… My account was locked without any reason. I maked normaly the Verifiying but still locked. No support, no communication. I go back to the previous company, better, faster und 5 star support