Complete failure Have been with ChannelAdvisor for years and then all of a sudden they failed to launch my business on eBay and it took them nearly 10 months instead of the 4 weeks as promised. The managing director even told me this was an estimate of 4 weeks. Turned out to be 40 weeks. However they still charged me while I waited for them to get their acts together costing me £10,000's they now want to forget about it. Channel advisor is only worried about its own success. They are not interested in your businesses success one bit. Look at all the 1 star reviews and get the idea that you will end up with a flimsy contract and pay well over the odds for the poor service you will receive. You would do very well to read all the other 1 star reviews before putting your trust in a company that cannot deliver what you pay for. Legal action is now my only option to get my money back after they have damaged my business and charged me for the honour. Move along people there is nothing to see here! Find a business that can do what you need for 1/4 of the cost this lot charge. I have found an alternative that brings the confidence you need without the talk and no show channel advisor offer. AVOID at all cost!

Great Platform! Has been a Catalyst to our success! Channel Advisor has exceeded our expectations in every way possible. The scalibility of the platform is tremendous. We have hundreds of thousands of products loaded and published to marketplaces. The ease of launching in new marketplaces is also great. We are now selling on Amazon, Walmart, eBay and NewEgg from one platform. Has reduced a significant amount of manual work and freed us to focus on growing the business! The Channel Advisor team is also amazing to work with. They have supported our growth and are a true partner.

Good software but not the best company CA is probably the best solution in the marketplace for sellers wanting to offer goods on multiple marketplaces. The software is comprehensive and relatively easy to learn and use. It is also stable with few day-to-day problems. However, it is also the most expensive solution out there (by far) and they require a one year contract. In addition, they are not easy to break away from when the contract expires. They continued to charge us even after our contract expired and forced us to go through our bank and credit card company to recover the extra charges. We also found them very inflexible. You pretty much have to accept it is their way or the highway. All in all it is good software but not the best company to work with.

Avoid this business at all costs Avoid this business at all costs. They are a very good example of modern day scam. - Misleading. Marketplaces that do not exist were offered. 3 months later theses Marketplaces do not exist. - Over priced for sub standard service. - Communication does not exist. Apart from the billing department, which does an excellent job in sending timely invoices with timely warnings. - Amazon and Debenhams are free. You can do it yourself. If they offer, decline immediately. - It took them 4 months to set up Amazon UK, this could have been done in less than a month. They struggled with Debenhams. - Contract was cancelled and was offered a refund. Two months later no refund and ccommunication has gone cold. This organisation should stop trading.It will help avoid the misery a vast majority of their clients had to endure.

We used Channeladvisor to improve our sales, they were anything but helpful. A sleazy scam platform We used Channeladvisor to start getting our fledgling e-commerce of the ground, we thought they would help us penetrate all marketplaces and at the start they sold us a wonderful idea of how it would be seamless and easy. Almost 12 months later, we have given up on using this platform, it is more work trying to upload our products to channel advisor then doing it for each marketplace individually. 8.000 euros down the drain for absolutely no sales generated. I could've given those to my 15 years old nephew and he would've generated more sales. They wow you at the start building a front of professionalism and growth opportunities and the moment you've paid they leave you alone to figure how their platform works on your own. By the time you've found out that it makes selling through it not worth the effort they've got your money and you've wasted months and months.