Shocking business model and poor customer services. We paid £1500 + VAT to launch with them on just eBay then £1000 + VAT per month subscription. The setup was ok, as we are familiar with inventory systems. But when it came to despatch - we were told the system couldn't do it and had use a third party system costing an additional £500 per month. Was then told launching with Amazon would be an additional cost, scraping the data is an additional cost, as is launching on any other marketplace. I feel robbed. They guaranteed a double in sales/turnover per month - instead, we saw sales plummet rapidly. We are now two months in and fighting for a full refund. Not a single order processed via them yet. Usual story of a company promising to deliver everything but failing fast. Back to Linnwork for now (our existing platform). UPDATE. A month later after several called and emails they finally authorised a full refund. So an extra star for that now.

Was a long time customer (over 5 years)… Was a long time customer (over 5 years) and recently decided to revendor this portion of my program out. Requested I have a meeting the the account lead. Spoke with him told him we were leaving and he made it sound like we could get out just fine but then 2 weeks after asking he (instead of calling) emails me that they "had a internal meeting," and must serve the contract length out till its natural end date (4 months from now). Our company spent well over $100K with this company and they wont let me out of there agreement 4 months early. I revoked all access so they are legitimately just collecting money on an account they do not manage anymore. I do not for the life of me understand how they can legally obligate someone to a contract predicated on future services rendered. Shameful and to me showed there integrity as an organization. DO NOT USE THEM solely based on the exiting of this company as a ecommerce solution.

SCAMMERS AND FRAUDULANT SCAMMERS AND FRAUDULANT. please read all reviews about this company before you sign. Be care of their contracts. They took 7 months and couldn't get the implementation done. they charge every month service fee even if you are not live. in our case, we were 7 month into the contract and we were not live. $33,750 and WERE NOT ABLE TO GO LIVE. NEED A LAWYER TO GET OUT.

Worst company I have met in my business life Money talks? Not for this company? You gave them the big upfront money and when you realized they did poor job and could like to cancel the contract you ended up a collection notice for the balance of the one year contract not mentioning the mistakes they made and the loss we have got.. Terrible and so sad...

We used Channeladvisor to improve our sales, they were anything but helpful. A sleazy scam platform We used Channeladvisor to start getting our fledgling e-commerce of the ground, we thought they would help us penetrate all marketplaces and at the start they sold us a wonderful idea of how it would be seamless and easy. Almost 12 months later, we have given up on using this platform, it is more work trying to upload our products to channel advisor then doing it for each marketplace individually. 8.000 euros down the drain for absolutely no sales generated. I could've given those to my 15 years old nephew and he would've generated more sales. They wow you at the start building a front of professionalism and growth opportunities and the moment you've paid they leave you alone to figure how their platform works on your own. By the time you've found out that it makes selling through it not worth the effort they've got your money and you've wasted months and months.