Worst experience ever Worst experience ever. It took us more time to integrate to a marketplace with them, than fully develop all API connections ourselves. Very bad customer support and expensive solution. Check Lengow for a better software, support and prices.

Cannot be trusted for Amazon marketing Cannot be trusted for Amazon marketing. Great tools for dayparting and content, but their sponsored ads data is unreliable. We have worked with them since 2017. Ever since they were bought out by Commercehub, service levels have fallen off a cliff. There were months when support cases took days to even receive a response. Every few months, adverting spend and conversion data goes missing from Amazon campaigns and it is not backfilled. They have no vision for the future as no new tools have rolled out for months. Now we have to pay another vendor to do the job that we pay them to do. Also- Rithum is a terrible name!

Beware auto renewal clauses We entered into an annual contract with Channel Advisor. They struggled to set us up on Amazon which took them 2 months with no setting aside of fees in this period. They include a 12 month auto renewal clause but do not provide any notice of the renewal. We cancelled on receiving the invoice on the anniversary but they are going legal to force us to work with them for another year. This is an unusual way to have a constructive business relationship. Avoid and set up on Amazon yourself as they add little value and prey on small businesses.

We used Channeladvisor to improve our sales, they were anything but helpful. A sleazy scam platform We used Channeladvisor to start getting our fledgling e-commerce of the ground, we thought they would help us penetrate all marketplaces and at the start they sold us a wonderful idea of how it would be seamless and easy. Almost 12 months later, we have given up on using this platform, it is more work trying to upload our products to channel advisor then doing it for each marketplace individually. 8.000 euros down the drain for absolutely no sales generated. I could've given those to my 15 years old nephew and he would've generated more sales. They wow you at the start building a front of professionalism and growth opportunities and the moment you've paid they leave you alone to figure how their platform works on your own. By the time you've found out that it makes selling through it not worth the effort they've got your money and you've wasted months and months.

They do not stop calling you. They do not stop calling you.. And when you remove yourself from their list.. they keep calling... Years, every month or two.. They are terrible. Untalented, super expensive. Watch some youtube videos.. you can do way better than them UPDATE: Their response is a joke,,, I GUARANTEE i will keep getting calls, as they have continuously said they will stop, but dont. On another note, we tested out their service few years ago.. Waste of money