ChannelAdvisor

3025 Carrington Mill Blvd, 27560, Morrisville, United States
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1.60
Based on 20 Reviews

5

5.00%

4

0.00%

3

10.00%

2

20.00%

1

65.00%
About ChannelAdvisor

ChannelAdvisor (NYSE: ECOM) is a leading e-commerce cloud platform whose mission is to connect and optimize the world’s commerce. For two decades, ChannelAdvisor has helped brands and retailers worldwide improve their online performance by expanding sales channels, connecting with consumers, optimizing their operations for peak performance, and providing actionable analytics to improve competitiveness. Thousands of customers depend on ChannelAdvisor to securely power their sales and optimize fulfillment on channels such as Amazon, eBay, Google, Facebook, Zalando, Walmart, and hundreds more. For more information, visit www.channeladvisor.com.

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Keith George
GB

The ABSOLUTE WORST -- POTENTIAL FRAUD The ABSOLUTE WORST. They sold us on a robust list of partners and then had no one on their integration list for us to use. They charged us -- a small start up -- $40,000 to "integrate" and then auto-renewed on a credit card even though they had not provided any service.

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Randy
GB

Good software but not the best company CA is probably the best solution in the marketplace for sellers wanting to offer goods on multiple marketplaces. The software is comprehensive and relatively easy to learn and use. It is also stable with few day-to-day problems. However, it is also the most expensive solution out there (by far) and they require a one year contract. In addition, they are not easy to break away from when the contract expires. They continued to charge us even after our contract expired and forced us to go through our bank and credit card company to recover the extra charges. We also found them very inflexible. You pretty much have to accept it is their way or the highway. All in all it is good software but not the best company to work with.

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Sherif Mohamed Gadallah
GB

Great Platform! Has been a Catalyst to our success! Channel Advisor has exceeded our expectations in every way possible. The scalibility of the platform is tremendous. We have hundreds of thousands of products loaded and published to marketplaces. The ease of launching in new marketplaces is also great. We are now selling on Amazon, Walmart, eBay and NewEgg from one platform. Has reduced a significant amount of manual work and freed us to focus on growing the business! The Channel Advisor team is also amazing to work with. They have supported our growth and are a true partner.

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Howard Greenspan
GB

They do not stop calling you. They do not stop calling you.. And when you remove yourself from their list.. they keep calling... Years, every month or two.. They are terrible. Untalented, super expensive. Watch some youtube videos.. you can do way better than them UPDATE: Their response is a joke,,, I GUARANTEE i will keep getting calls, as they have continuously said they will stop, but dont. On another note, we tested out their service few years ago.. Waste of money

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Chris
GB

DO NOT SIGN CONTRACT As others have stated, we started on good faith. They were very expensive but we figured it would pay to go with the "big" company in the space. Well let me tell you, that was a BIG mistake! First off, what company charges you thousands a month and doesn't offer phone or chat support??!?! If you send an email, no matter how important, expect a response in around 2 or so days (the norm). Second, they make it very clear that you're just another number, another contract, nothing more. When you sign that contract, you're in for 12 months. No matter how poorly they perform, they will NOT refund you. You have to take their poor support, their buggy platform, and their rude sales staff (that over promises and under delivers). Do your research, there are others out there with better support and around 1/10th the price. Don't make the same mistake we did!

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