Purchased a Synology DiskStation DS218 NAS from Aventis Systems Purchased a Synology DiskStation DS218 NAS Server from Aventis via Amazon. The Server arrived from Aventis with two 1 TB SSD drives that are NOT on Synology Products Compatibility list. Drives failed in less than 6 months of use. I thought I was buying a complete solution from Aventis, instead I received a sub-par solution that does not work.

LowBall Liars and Super bad customer service This company is looking to lowball and lie to you on any platform that they are trying to sell to you from, especially ebay. They list a super low price and hen when you order it they cancel the order and say it is a bad shipping address and then have a sales rep contact you to hit you at double their low ball price. Their support either wont respond to you or they will tell you you have been refunded we wont give you any more information.

Bait and Switch Bad Business Practice! Placed an order on Nov. 6, received tracking on Nov. 7. A week later my accounting department informed me they had refunded our money. I checked the tracking number and it was invalid. I then see that they are listing the 8 switches I purchased at $425 per unit, at a new price of $599 per unit. Customer service is unresponsive. The manager Jessica that I spoke with pretty much told me "nothing I can do". Sad, I was a repeat customer but never again. Buyer beware with this company. I see a lot of complaints on the BBB website as well!

Re-seller misrepresented their product… Re-seller misrepresented their product on Amazon. I ordered a refurbished computer system advertised as 2018 Dell tower. Found out it was actually manufactured in 2014. When received it was missing the keyboard and mouse. I notified seller of issue and they promptly offered a wireless keyboard and mouse upgrade and $100 if I would remove my unfavorable feedback. I agreed with the offer and complied by taking down my review. Received a regular keyboard and mouse and never got the $100 credit. They never responded to another email. Contacted Amazon. The said seller violated the rules by asking to take down feedback. Very untrustworthy. Do not buy product from Aventis Systems.

Good for the small customer, too. We are really a small customer of Aventis Systems. But, they don't treat us that way. Pre-order consultation is great, orders (even custom ones) go smoothly, deliveries are prompt. All that you would expect from a successful vendor. But even for a small customer, the after-sale service, advice, consultation, technical assistance and support is far beyond what you would normally expect for the "little guys" - perhaps even exceeding what would be expected for the "big guys". We recommend Aventis Systems any chance we get. Kudos to Aventis Systems !