Scott Hardy
GBAventis Systems is a terrific vendor Aventis Systems is a terrific vendor. Sales team is knowledgeable, responsive, and ready to tackle any project. Support team is wonderful to work with and able to resolve problems quickly and accurately. Call them today! Scott Hardy Director of Information Systems Atlanta, Ga
Julie Alexander
GBTerrible customer service Terrible customer service. They continue to send me the 'same' wrong HP Monitor, so this appears to be intentional. Their customer service is terrible and has not addressed the issue. As a result, I have to go through the hassle of returning the monitor and ordering a new monitor. I will not be using Aventis Systems again.
Complete Care Community Health Center
GBHorrible untrustworthy company Horrible untrustworthy company. They sold me a $2,000 server marketed as new with old faulty hard drives on it and when it failed 3 months later refused to issue a refund even though I mailed the product back to them.
Sue
GBBait and Switch Bad Business Practice! Placed an order on Nov. 6, received tracking on Nov. 7. A week later my accounting department informed me they had refunded our money. I checked the tracking number and it was invalid. I then see that they are listing the 8 switches I purchased at $425 per unit, at a new price of $599 per unit. Customer service is unresponsive. The manager Jessica that I spoke with pretty much told me "nothing I can do". Sad, I was a repeat customer but never again. Buyer beware with this company. I see a lot of complaints on the BBB website as well!
Elle
GBPoor customer service I reached out with a concern when I submitted my order and had to follow up twice before getting a terse response from Chad. He suggested the lack of response and lack of pricing clarity was my fault. When I called and emailed about Chad's poor customer service, someone started a ticket for a manager to help me—still no response after following up twice. I love to support small businesses but Aventis' customer service has been lacking in every regard.