P.L.
GBBuyer Beware! I ordered a $640 Dell monitor from Aventis Systems through Walmart's marketplace, but received a lower-quality $400 HP monitor. It was a gift for my wife, so we didn't discover the problem until she started having problems with the monitor a few months later. We reported the issue as soon as we discovered it, but Aventis Systems couldn't care less since we were outside the return window. Apparently after 30 days, it doesn't matter that they essentially stole the $250 difference between the two monitors and left my wife with a lower quality monitor that can't even be repaired under warranty since we don't have a receipt. If you look at their reviews on various platforms, it appears they do this regularly. Do not buy from this company (and make sure they are not the third party seller on another marketplace) - you will regret it! There are plenty of other reputable sellers to choose from.
Sue
GBBait and Switch Bad Business Practice! Placed an order on Nov. 6, received tracking on Nov. 7. A week later my accounting department informed me they had refunded our money. I checked the tracking number and it was invalid. I then see that they are listing the 8 switches I purchased at $425 per unit, at a new price of $599 per unit. Customer service is unresponsive. The manager Jessica that I spoke with pretty much told me "nothing I can do". Sad, I was a repeat customer but never again. Buyer beware with this company. I see a lot of complaints on the BBB website as well!
Jim Fehlig
GBWorst company In North America Worst company In North America! I ordered a two pack of monitors on new egg.com in mid February. They only sent one monitor. Then they accused me of lying to them. I sent them a total of 12 pictures showing only one monitor was delivered. Newegg finally gave me a refund that was early March it’s now almost April and still no refund. This is a company of thieves. Save your money go elsewhere!
Phudis K.
THOrder this product model but get another product model and delay shipping I order the dell MD3800F 2 units. I've completed to confirm spec and payment done. After that, I waited for about 1 month. I received only 1 item and not MD3800F. The Aventis System sent me the MD3820F instead without letting me know before. I informed the sales person and opened the case with the support team. I waited for a reply for more than 1 week but no updates back. And suddenly the second MD3820F was sent to me again but I refused to accept the product because it was not exactly as I agreed to order from the beginning. I'm worried that Aventis Systems will abandon me, cheat me and including non-professional work. Where is my Dell MD3800F ?? Avantis must be responsible and resolve this problem for me urgently.
Todd
GBbad service after the sale ive had my computer for over a month now and still waiting for the parts that arrived broken. i have talked many times to customer service and keep getting the same story "i dont know why it hasnt shipped yet" twice i was supposed to get call back and still have not received one.