bad service after the sale ive had my computer for over a month now and still waiting for the parts that arrived broken. i have talked many times to customer service and keep getting the same story "i dont know why it hasnt shipped yet" twice i was supposed to get call back and still have not received one.

Order this product model but get another product model and delay shipping I order the dell MD3800F 2 units. I've completed to confirm spec and payment done. After that, I waited for about 1 month. I received only 1 item and not MD3800F. The Aventis System sent me the MD3820F instead without letting me know before. I informed the sales person and opened the case with the support team. I waited for a reply for more than 1 week but no updates back. And suddenly the second MD3820F was sent to me again but I refused to accept the product because it was not exactly as I agreed to order from the beginning. I'm worried that Aventis Systems will abandon me, cheat me and including non-professional work. Where is my Dell MD3800F ?? Avantis must be responsible and resolve this problem for me urgently.

Purchased a Synology DiskStation DS218 NAS from Aventis Systems Purchased a Synology DiskStation DS218 NAS Server from Aventis via Amazon. The Server arrived from Aventis with two 1 TB SSD drives that are NOT on Synology Products Compatibility list. Drives failed in less than 6 months of use. I thought I was buying a complete solution from Aventis, instead I received a sub-par solution that does not work.

I bought a top of the line Latitude for… I bought a top of the line Latitude for my office. unfortunately received it with a dented jack on the power chord. I made several calls, was asked to send images of the jack/chord etc. It has taken several weeks, several complaints via phone from my end, many promises by guys Romeo, Zach etc. but a big ZERO in what they have been able to deliver. They failed to address something as trivial as a power chord........my sincere advice to anyone buying a refurbished Dell- DO NOT BUY FROM AVENTIS!!!!

Poor customer service I reached out with a concern when I submitted my order and had to follow up twice before getting a terse response from Chad. He suggested the lack of response and lack of pricing clarity was my fault. When I called and emailed about Chad's poor customer service, someone started a ticket for a manager to help me—still no response after following up twice. I love to support small businesses but Aventis' customer service has been lacking in every regard.