Julie Alexander
GBTerrible customer service Terrible customer service. They continue to send me the 'same' wrong HP Monitor, so this appears to be intentional. Their customer service is terrible and has not addressed the issue. As a result, I have to go through the hassle of returning the monitor and ordering a new monitor. I will not be using Aventis Systems again.
Mike J
GBPurchased a Synology DiskStation DS218 NAS from Aventis Systems Purchased a Synology DiskStation DS218 NAS Server from Aventis via Amazon. The Server arrived from Aventis with two 1 TB SSD drives that are NOT on Synology Products Compatibility list. Drives failed in less than 6 months of use. I thought I was buying a complete solution from Aventis, instead I received a sub-par solution that does not work.
Jim Fehlig
GBWorst company In North America Worst company In North America! I ordered a two pack of monitors on new egg.com in mid February. They only sent one monitor. Then they accused me of lying to them. I sent them a total of 12 pictures showing only one monitor was delivered. Newegg finally gave me a refund that was early March it’s now almost April and still no refund. This is a company of thieves. Save your money go elsewhere!
Todd
GBbad service after the sale ive had my computer for over a month now and still waiting for the parts that arrived broken. i have talked many times to customer service and keep getting the same story "i dont know why it hasnt shipped yet" twice i was supposed to get call back and still have not received one.
Larry
GBGood for the small customer, too. We are really a small customer of Aventis Systems. But, they don't treat us that way. Pre-order consultation is great, orders (even custom ones) go smoothly, deliveries are prompt. All that you would expect from a successful vendor. But even for a small customer, the after-sale service, advice, consultation, technical assistance and support is far beyond what you would normally expect for the "little guys" - perhaps even exceeding what would be expected for the "big guys". We recommend Aventis Systems any chance we get. Kudos to Aventis Systems !