Digital River

10380 Bren Rd. W., 55343, Minnetonka, United States
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1.25
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

5.00%

1

90.00%
About Digital River

Digital River is trusted by hundreds of brands worldwide to simplify the complexities of international ecommerce sales. For brands, we eliminate the risk and complexity of cross-border selling, enabling them to easily reach new customers around the world. For online shoppers, we make it easier to purchase directly from brands by delivering localized shopping experiences with the currency, language, and payment options they expect. Digital River supports both B2C and B2B sales, whether it’s digital goods, subscription services, and/or physical goods. We also enable fast, reliable, and affordable shipping and returns through one of the industry’s largest global logistics networks. As merchant of record, we are the legal entity responsible for handling online payments and all associated liabilities on behalf of brands. These responsibilities include processing payments, collecting taxes, mitigating fraud, complying with international rules and regulations, and honoring refunds and chargebacks. Shoppers with queries about an online order should contact the brand’s customer service team.

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Michael from Sydney
AU

Deceptive business practices - no way to cancel Deceptive business practices. Don't get caught out like I did. They LIE. They get you to sign up for a trial period, but demand you fill in legitimate payment details. For a trial? But, they promise you can cancel at any time before the payment is due. The problem is, they provide no way of doing said cancellation before the trial period ends. The links they provide only go to your account page, and the"purchased" software page. But guess what, it doesn't contain the trial software (which didn't actually work BTW). So I try to go to the payment page. This only confirms a payment will be taken soon, and there is no way to stop it, except transfer from paypal to c/card or vice-versa. Is this a legalised scam or what?.

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Gr Thom
GB

They Auto renewed a software that I do… They Auto renewed a software that I do not want. I am jumping through hoops to try and get AN almost $200 refund. I found the same software renewal for $39 DO NOT USE THEM

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Maureen Roberts
GB

Today i received an email stating thart… Today i received an email stating that AVG [Digital River UK has taken £84 99 out of my bank account today the 7th of April 2024 . I unsubscibed weeks ago as . I just looked up the account and it states i have Internet security multi devices , number of devices 10 , I only have one device which is a second hand laptop , what is going on ?.I am only on a basic state pension , and i want a refund of that money they have taken out of my bank.

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Duncan Bell
GB

Digital River handle Logitech sales in uk, AVOID! Purchased directly via Logitech uk site, no update on my order status after a week and so checked the email to note in the smaller print that orders are managed in the UK by Digital River, never heard of them and hope to not again. Won’t buy from Logitech site again.

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Faye Mitchison
GB

I am absolutely furious that my elderly… I am absolutely furious that my elderly mother has had funds taken from her account, without permission using a different company name. AVG was blocked from her bank account earlier this year. She has had no service, despite paying £149.97 in total. This is an absolute con. I agree, the lack of contact details is telling. Leaving vulnerable people, who are not computer literate stressed and anxious about how to stop money being taken from their bank accounts. Quite honestly, this is daylight robbery! I would be grateful if an advisor could contact me ASAP.

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