Digital River

10380 Bren Rd. W., 55343, Minnetonka, United States
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1.25
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

5.00%

1

90.00%
About Digital River

Digital River is trusted by hundreds of brands worldwide to simplify the complexities of international ecommerce sales. For brands, we eliminate the risk and complexity of cross-border selling, enabling them to easily reach new customers around the world. For online shoppers, we make it easier to purchase directly from brands by delivering localized shopping experiences with the currency, language, and payment options they expect. Digital River supports both B2C and B2B sales, whether it’s digital goods, subscription services, and/or physical goods. We also enable fast, reliable, and affordable shipping and returns through one of the industry’s largest global logistics networks. As merchant of record, we are the legal entity responsible for handling online payments and all associated liabilities on behalf of brands. These responsibilities include processing payments, collecting taxes, mitigating fraud, complying with international rules and regulations, and honoring refunds and chargebacks. Shoppers with queries about an online order should contact the brand’s customer service team.

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Faye Mitchison
GB

I am absolutely furious that my elderly… I am absolutely furious that my elderly mother has had funds taken from her account, without permission using a different company name. AVG was blocked from her bank account earlier this year. She has had no service, despite paying £149.97 in total. This is an absolute con. I agree, the lack of contact details is telling. Leaving vulnerable people, who are not computer literate stressed and anxious about how to stop money being taken from their bank accounts. Quite honestly, this is daylight robbery! I would be grateful if an advisor could contact me ASAP.

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Rob B.
AT

Flawless experience - top marks. Having read the reviews, I was quite concerned, but ended up being pleasantly surprised. Ordered a laptop to spec via Lenovo's Irish site and it was delivered from Hong Kong ahead of the estimated delivery time. Moreover, e-mail updates were frequent and precise. Flawless experience - top marks.

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Richard Costello
CA

This is a dirty company This is a dirty company , they automatically renewed something with me that I had not requested. I have reported them to PayPal for now. They have robbed me of $90 and I have had no response from this horrible company, I want my money back you frigging thevies.

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Sami
DK

Digitalriver protecting scammers. I got scammed by a company called PassFab who use DigitalRiver product MyCommerce. I sought technical assistance at myCommerce, and unfortunately they closed the case without any explanation. Seems like Digitalriver supporting and protecting scammers. Be aware of them please.

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Adam
NL

I purchased a product from Avast via… I purchased a product from Avast via Digital River, but the transaction wasn't completed properly. Money was deducted, but I wasn't redirected to the Avast website. It's surprising that they lack a system to check transaction success and issue automatic refunds. Now, I'm spending time contacting parties instead of simply renewing my antivirus.

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