Digital River

10380 Bren Rd. W., 55343, Minnetonka, United States
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1.25
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

5.00%

1

90.00%
About Digital River

Digital River is trusted by hundreds of brands worldwide to simplify the complexities of international ecommerce sales. For brands, we eliminate the risk and complexity of cross-border selling, enabling them to easily reach new customers around the world. For online shoppers, we make it easier to purchase directly from brands by delivering localized shopping experiences with the currency, language, and payment options they expect. Digital River supports both B2C and B2B sales, whether it’s digital goods, subscription services, and/or physical goods. We also enable fast, reliable, and affordable shipping and returns through one of the industry’s largest global logistics networks. As merchant of record, we are the legal entity responsible for handling online payments and all associated liabilities on behalf of brands. These responsibilities include processing payments, collecting taxes, mitigating fraud, complying with international rules and regulations, and honoring refunds and chargebacks. Shoppers with queries about an online order should contact the brand’s customer service team.

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Richard Costello
CA

This is a dirty company This is a dirty company , they automatically renewed something with me that I had not requested. I have reported them to PayPal for now. They have robbed me of $90 and I have had no response from this horrible company, I want my money back you frigging thevies.

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Michael from Sydney
AU

Deceptive business practices - no way to cancel Deceptive business practices. Don't get caught out like I did. They LIE. They get you to sign up for a trial period, but demand you fill in legitimate payment details. For a trial? But, they promise you can cancel at any time before the payment is due. The problem is, they provide no way of doing said cancellation before the trial period ends. The links they provide only go to your account page, and the"purchased" software page. But guess what, it doesn't contain the trial software (which didn't actually work BTW). So I try to go to the payment page. This only confirms a payment will be taken soon, and there is no way to stop it, except transfer from paypal to c/card or vice-versa. Is this a legalised scam or what?.

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Duncan Bell
GB

Digital River handle Logitech sales in uk, AVOID! Purchased directly via Logitech uk site, no update on my order status after a week and so checked the email to note in the smaller print that orders are managed in the UK by Digital River, never heard of them and hope to not again. Won’t buy from Logitech site again.

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Chikwang Sunim
AU

From a $2.99 (supposedly free)photo software, to $59.99us monthly subscription, Canceling V/difficult I went from a supposedly free trial, to a charge of $2.99 for a photo software enhancer. Then suddenly charged monthly a fee of $59.99US by Digital Rivers. When I tried to unsubscribe from the software, it was hard to do through the Digital Rivers commerce sight. So I canceled through PayPal and requested a partial refund. Then I noticed another carrier had slipped into my Pay Pal account asking for same amount? I canceled that too. Looking at others feedback, it would seem they are scamming others too. I saw they made $300+ million last year! BEWARE of any subscription that links back to digital river inc. and their partners.

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Ian Doolan
GB

Motorola / Digital River - hmmm - No! Trying to order a Motorola Mobile Phone on their Website which is operated by Digital River. I’ve had my basket in abeyance for a couple of days and on two occasions I’ve looked at it, additional items have appeared - not added by me. There’s something very strange about this lot and numerous warnings from folk saying “do not buy a Motorola phone via their website operated by Digital River. I can see why!! I think I’ve dodged a bullet and will take my money elsewhere. Hello Samsung 😊. I’d really like a Motorola Razr 40 Ultra but not via Digital River!

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