Digital River

10380 Bren Rd. W., 55343, Minnetonka, United States
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1.25
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

5.00%

1

90.00%
About Digital River

Digital River is trusted by hundreds of brands worldwide to simplify the complexities of international ecommerce sales. For brands, we eliminate the risk and complexity of cross-border selling, enabling them to easily reach new customers around the world. For online shoppers, we make it easier to purchase directly from brands by delivering localized shopping experiences with the currency, language, and payment options they expect. Digital River supports both B2C and B2B sales, whether it’s digital goods, subscription services, and/or physical goods. We also enable fast, reliable, and affordable shipping and returns through one of the industry’s largest global logistics networks. As merchant of record, we are the legal entity responsible for handling online payments and all associated liabilities on behalf of brands. These responsibilities include processing payments, collecting taxes, mitigating fraud, complying with international rules and regulations, and honoring refunds and chargebacks. Shoppers with queries about an online order should contact the brand’s customer service team.

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Gr Thom
GB

They Auto renewed a software that I do… They Auto renewed a software that I do not want. I am jumping through hoops to try and get AN almost $200 refund. I found the same software renewal for $39 DO NOT USE THEM

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Wendy Coyne
GB

They took unauthorised payment from my account They took payment from my account, no reference, no idea what it was for. Had to close my account to stop this happening again. 1 star because I couldn’t give them less

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Makeitwrite
CA

SHAM order processing/online shop operator These guys operate the onkine store for trend micro and process the payments on they behalf... O purchased a product from trend micro last year and JUST, OUT-OF-THE-BLUE received a “renewal” notice from these guys TO EHICH THEY ILLEGALLY CHARGED MY CREDIT CARD😡😡😡 ***UPDATE: APRIL 24, 2024*** I contacted trend micro and they said digital rivers area to issue refunds and debit from accounts…. And dont bother trying to contact these guys via email or telephone CAUSE THEY DONT ANSWER and they “automated” email messaging centre DOESNT RECOGNIZE the “order number”

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Chikwang Sunim
AU

From a $2.99 (supposedly free)photo software, to $59.99us monthly subscription, Canceling V/difficult I went from a supposedly free trial, to a charge of $2.99 for a photo software enhancer. Then suddenly charged monthly a fee of $59.99US by Digital Rivers. When I tried to unsubscribe from the software, it was hard to do through the Digital Rivers commerce sight. So I canceled through PayPal and requested a partial refund. Then I noticed another carrier had slipped into my Pay Pal account asking for same amount? I canceled that too. Looking at others feedback, it would seem they are scamming others too. I saw they made $300+ million last year! BEWARE of any subscription that links back to digital river inc. and their partners.

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Martin Sebastian
IT

I preordered something from Bandai I preordered something from Bandai, payed with paypal, then got deducted quickly. But returning from the checkout page, it says an error. My money got deducted but no preorder confirmation!

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