Digital River

10380 Bren Rd. W., 55343, Minnetonka, United States
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1.25
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

5.00%

1

90.00%
About Digital River

Digital River is trusted by hundreds of brands worldwide to simplify the complexities of international ecommerce sales. For brands, we eliminate the risk and complexity of cross-border selling, enabling them to easily reach new customers around the world. For online shoppers, we make it easier to purchase directly from brands by delivering localized shopping experiences with the currency, language, and payment options they expect. Digital River supports both B2C and B2B sales, whether it’s digital goods, subscription services, and/or physical goods. We also enable fast, reliable, and affordable shipping and returns through one of the industry’s largest global logistics networks. As merchant of record, we are the legal entity responsible for handling online payments and all associated liabilities on behalf of brands. These responsibilities include processing payments, collecting taxes, mitigating fraud, complying with international rules and regulations, and honoring refunds and chargebacks. Shoppers with queries about an online order should contact the brand’s customer service team.

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Gr Thom
US

They Auto renewed a software that I do… They Auto renewed a software that I do not want. I am jumping through hoops to try and get AN almost $200 refund. I found the same software renewal for $39 DO NOT USE THEM

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Makeitwrite
CA

SHAM order processing/online shop operator These guys operate the onkine store for trend micro and process the payments on they behalf... O purchased a product from trend micro last year and JUST, OUT-OF-THE-BLUE received a “renewal” notice from these guys TO EHICH THEY ILLEGALLY CHARGED MY CREDIT CARD😡😡😡 ***UPDATE: APRIL 24, 2024*** I contacted trend micro and they said digital rivers area to issue refunds and debit from accounts…. And dont bother trying to contact these guys via email or telephone CAUSE THEY DONT ANSWER and they “automated” email messaging centre DOESNT RECOGNIZE the “order number”

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Wendy Coyne
GB

They took unauthorised payment from my account They took payment from my account, no reference, no idea what it was for. Had to close my account to stop this happening again. 1 star because I couldn’t give them less

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Maureen Roberts
GB

Today i received an email stating thart… Today i received an email stating that AVG [Digital River UK has taken £84 99 out of my bank account today the 7th of April 2024 . I unsubscibed weeks ago as . I just looked up the account and it states i have Internet security multi devices , number of devices 10 , I only have one device which is a second hand laptop , what is going on ?.I am only on a basic state pension , and i want a refund of that money they have taken out of my bank.

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Quiet Beard
US

They will steal your credit card information I made a purchase thru mycommerce.com a subsidiary of digital river. It was the only transaction my credit card made as it was new. Shortly after I was bombarded by denials from my bank saying someone was trying to buy items from Carolina Herrera, a luxury brand in New York City. Stay far far away from this company as someone who works for them is skimming this data from inside the company. I will NEVER use them nor do business with any company that uses digital river.

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