Digital River

10380 Bren Rd. W., 55343, Minnetonka, United States
http://www.digitalriver.com
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1.25
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

5.00%

1

90.00%
About Digital River

Digital River is trusted by hundreds of brands worldwide to simplify the complexities of international ecommerce sales. For brands, we eliminate the risk and complexity of cross-border selling, enabling them to easily reach new customers around the world. For online shoppers, we make it easier to purchase directly from brands by delivering localized shopping experiences with the currency, language, and payment options they expect. Digital River supports both B2C and B2B sales, whether it’s digital goods, subscription services, and/or physical goods. We also enable fast, reliable, and affordable shipping and returns through one of the industry’s largest global logistics networks. As merchant of record, we are the legal entity responsible for handling online payments and all associated liabilities on behalf of brands. These responsibilities include processing payments, collecting taxes, mitigating fraud, complying with international rules and regulations, and honoring refunds and chargebacks. Shoppers with queries about an online order should contact the brand’s customer service team.

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Martin Sebastian
IT

I preordered something from Bandai I preordered something from Bandai, payed with paypal, then got deducted quickly. But returning from the checkout page, it says an error. My money got deducted but no preorder confirmation!

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Makeitwrite
CA

SHAM order processing/online shop operator These guys operate the onkine store for trend micro and process the payments on they behalf... O purchased a product from trend micro last year and JUST, OUT-OF-THE-BLUE received a “renewal” notice from these guys TO EHICH THEY ILLEGALLY CHARGED MY CREDIT CARD😡😡😡 ***UPDATE: APRIL 24, 2024*** I contacted trend micro and they said digital rivers area to issue refunds and debit from accounts…. And dont bother trying to contact these guys via email or telephone CAUSE THEY DONT ANSWER and they “automated” email messaging centre DOESNT RECOGNIZE the “order number”

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Faye Mitchison
GB

I am absolutely furious that my elderly… I am absolutely furious that my elderly mother has had funds taken from her account, without permission using a different company name. AVG was blocked from her bank account earlier this year. She has had no service, despite paying £149.97 in total. This is an absolute con. I agree, the lack of contact details is telling. Leaving vulnerable people, who are not computer literate stressed and anxious about how to stop money being taken from their bank accounts. Quite honestly, this is daylight robbery! I would be grateful if an advisor could contact me ASAP.

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Richard Costello
CA

This is a dirty company This is a dirty company , they automatically renewed something with me that I had not requested. I have reported them to PayPal for now. They have robbed me of $90 and I have had no response from this horrible company, I want my money back you frigging thevies.

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Billy
GB

Be very carful if using this company as… The "auto-renewal" feature is something to be avoided. Auto-renewal not something I was expecting to come across as most companies are now well aware that buyers of good/services see this as a fraudulent practice. I did manage to cancel my subscription but it took time to get back into my account. Be wary of any company that uses auto-renewals, they are really hoping you forget to cancel and so keep taking your money each month. Remember, "ethical" companies don't use "iffy" practices.

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