CB
NLUnacceptable and very rude behaviour Unacceptable and very rude behaviour. (Netherlands office) Denied to replace a product within the 14 day limit, supposedly authorised a refund that never went through. I sat waiting for the courier to pick up the package but the courier never arrived and i later found out that that courier service did not even exist. Complete fraud and total loss of time. They are useless, the worst company i ever had to deal with. 7 months later, the problem still persists. STAY AWAY FROM THEM. I cannot stress this enough.
Faye Mitchison
GBI am absolutely furious that my elderly… I am absolutely furious that my elderly mother has had funds taken from her account, without permission using a different company name. AVG was blocked from her bank account earlier this year. She has had no service, despite paying £149.97 in total. This is an absolute con. I agree, the lack of contact details is telling. Leaving vulnerable people, who are not computer literate stressed and anxious about how to stop money being taken from their bank accounts. Quite honestly, this is daylight robbery! I would be grateful if an advisor could contact me ASAP.
Dante van Niekerk
ZAThese A-holes need to go to jail!! These A-holes need to go to jail!!! For more than a year they've been debiting my credit card, after I cancelled my subscription only two days after starting their useless service... Don't bother joining, they promise results, but don't give any!!! MF Nothing other than scammers!!!
Wendy Coyne
GBThey took unauthorised payment from my account They took payment from my account, no reference, no idea what it was for. Had to close my account to stop this happening again. 1 star because I couldn’t give them less
Adam
NLI purchased a product from Avast via… I purchased a product from Avast via Digital River, but the transaction wasn't completed properly. Money was deducted, but I wasn't redirected to the Avast website. It's surprising that they lack a system to check transaction success and issue automatic refunds. Now, I'm spending time contacting parties instead of simply renewing my antivirus.