Digital River

10380 Bren Rd. W., 55343, Minnetonka, United States
http://www.digitalriver.com
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1.25
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

5.00%

1

90.00%
About Digital River

Digital River is trusted by hundreds of brands worldwide to simplify the complexities of international ecommerce sales. For brands, we eliminate the risk and complexity of cross-border selling, enabling them to easily reach new customers around the world. For online shoppers, we make it easier to purchase directly from brands by delivering localized shopping experiences with the currency, language, and payment options they expect. Digital River supports both B2C and B2B sales, whether it’s digital goods, subscription services, and/or physical goods. We also enable fast, reliable, and affordable shipping and returns through one of the industry’s largest global logistics networks. As merchant of record, we are the legal entity responsible for handling online payments and all associated liabilities on behalf of brands. These responsibilities include processing payments, collecting taxes, mitigating fraud, complying with international rules and regulations, and honoring refunds and chargebacks. Shoppers with queries about an online order should contact the brand’s customer service team.

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Martin Sebastian
IT

I preordered something from Bandai I preordered something from Bandai, payed with paypal, then got deducted quickly. But returning from the checkout page, it says an error. My money got deducted but no preorder confirmation!

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Chikwang Sunim
AU

From a $2.99 (supposedly free)photo software, to $59.99us monthly subscription, Canceling V/difficult I went from a supposedly free trial, to a charge of $2.99 for a photo software enhancer. Then suddenly charged monthly a fee of $59.99US by Digital Rivers. When I tried to unsubscribe from the software, it was hard to do through the Digital Rivers commerce sight. So I canceled through PayPal and requested a partial refund. Then I noticed another carrier had slipped into my Pay Pal account asking for same amount? I canceled that too. Looking at others feedback, it would seem they are scamming others too. I saw they made $300+ million last year! BEWARE of any subscription that links back to digital river inc. and their partners.

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Wendy Coyne
GB

They took unauthorised payment from my account They took payment from my account, no reference, no idea what it was for. Had to close my account to stop this happening again. 1 star because I couldn’t give them less

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Quiet Beard
GB

They will steal your credit card information I made a purchase thru mycommerce.com a subsidiary of digital river. It was the only transaction my credit card made as it was new. Shortly after I was bombarded by denials from my bank saying someone was trying to buy items from Carolina Herrera, a luxury brand in New York City. Stay far far away from this company as someone who works for them is skimming this data from inside the company. I will NEVER use them nor do business with any company that uses digital river.

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Ian Doolan
GB

Motorola / Digital River - hmmm - No! Trying to order a Motorola Mobile Phone on their Website which is operated by Digital River. I’ve had my basket in abeyance for a couple of days and on two occasions I’ve looked at it, additional items have appeared - not added by me. There’s something very strange about this lot and numerous warnings from folk saying “do not buy a Motorola phone via their website operated by Digital River. I can see why!! I think I’ve dodged a bullet and will take my money elsewhere. Hello Samsung 😊. I’d really like a Motorola Razr 40 Ultra but not via Digital River!

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