Worst platform ever This company is a 22 carat scammer I signed up the cancelled the trial and they still took £100 off my card do not give them your long card number and stay away all cost the have nothing but 1 star ratings. Avoid like covid.

What happened?! I finally decided to purchase a Vimeo membership so I can host my videos somewhere that is professional and reliable. My mistake! Every single design change since I first used Vimeo has been turned into something worse. Even just ordering and presenting videos on my profile (the ONLY thing I need the site for) is impossibly clunky and frustrating. I simply can't understand the choices at work here that seem designed to sabotage something that should be very simple.

READ THIS BEFORE USE ANY VIMEO… READ THIS BEFORE USE ANY VIMEO SERVICES!!! The only thing I've ever ordered from Vimeo is a monthly fee of 10 euros per month for viewing rights! The service is very unclear, I don't have a valid subscription anymore and still a monthly payment has been sent to my account. In order to end my "subscription" I had to go to the vimeo website, but I could only get to the mobile application, where you can't see the billing information. At this point I contacted customer service by email to get the billing to stop. The next morning, 119.04 euros had left my bank account! When I finally got to vimeo's website on my computer, a year's subscription appeared there and the end date of the one-week trial period was the previous day when I contacted customer service about unnecessary invoices... VIMEO PRACTICALLY ROBBED ME LEGALLY! I have sent numerous emails and read all the terms and conditions and notified to get my money back, still no response. I have 30 euros left in my account, which is enough for about 3 meals here in Finland and I have 3 children to feed. COMPLETE SCAM, I would give minus stars on trustpilot if I could!!!

Vimeo will not let you cancel… Vimeo will not let you cancel subscriptions. I’ve been trying to cancel my subscription for 4 years. Also, don’t give them any account information. They will continuously charge you. Also, it is very difficult to find any way to contact Vimeo if something is going wrong with their service. Don’t set up any subscriptions with Vimeo and don’t give them any credit card or bank account numbers.

Vimeo-so-slow removes crucial videos whilst appeals pending! Like many other users recently, I'm a professional filmmaker fallen foul of Vimeo using rubbishy algorithms to wrongly flag licensed music. Worse still, after you waste hours finding and submitting the documentation, they take much longer than 48hrs to respond and yet REMOVE your video while the appeal is current. This is neither professional nor acceptable. Both I and the composer and of the film‘s music, are extremely dissatisfied with Vimeo's procedures. Start with the presumption of innocence, not guilt ... and at least get enough human staff to deal with it within the 48hr timeframe. If you're looking for video hosting there are many alternatives to the tired and increasingly commercial Vimeo now like streamable et al. I've begun the process of moving things to one of them; it's time to ditch this company.