Terrible site and even worse customer… Terrible site and even worse customer service. I am not a fan of Youtube and it's business practices, but vimeo is just pure garbage. Uploads fail after taking forever. Videos get removed without notice for bogus reasons. You could post a video of a butterfly in the air and it might get removed for violating their terms on posting about elections. And good luck trying to appeal anything, even their auto-responding bots are condescending jerks.

Vimeo will not let you cancel… Vimeo will not let you cancel subscriptions. I’ve been trying to cancel my subscription for 4 years. Also, don’t give them any account information. They will continuously charge you. Also, it is very difficult to find any way to contact Vimeo if something is going wrong with their service. Don’t set up any subscriptions with Vimeo and don’t give them any credit card or bank account numbers.

What happened?! I finally decided to purchase a Vimeo membership so I can host my videos somewhere that is professional and reliable. My mistake! Every single design change since I first used Vimeo has been turned into something worse. Even just ordering and presenting videos on my profile (the ONLY thing I need the site for) is impossibly clunky and frustrating. I simply can't understand the choices at work here that seem designed to sabotage something that should be very simple.

Terrible customer support. Terrible customer support. I've reached out to Vimeo via email on two occasions. The first time, I waited two weeks for a response. Now, it's been a week since my second inquiry, even after sending a follow-up email, and I've yet to hear back. It's important to mention that we are paying customers, and our e-learning business heavily relies on Vimeo for our videos. I'm seriously considering transferring my videos to a different platform.

Don't ever let Vimeo get your credit card information I've spent two 15-minute sessions trying to cancel my subscription, delete my account, or disable auto-renew with no success. Vimeo's FAQs claim to lead you to the correct account settings and so on, but all you get is an "Upgrade" screen. It's clear that Vimeo has designed the system to keep you locked in forever. And so what other slime ball practices does this company use?