
Frank Coleco
CATerrible site and even worse customer… Terrible site and even worse customer service. I am not a fan of Youtube and it's business practices, but vimeo is just pure garbage. Uploads fail after taking forever. Videos get removed without notice for bogus reasons. You could post a video of a butterfly in the air and it might get removed for violating their terms on posting about elections. And good luck trying to appeal anything, even their auto-responding bots are condescending jerks.

Dave Reeve
GBReally disappointed with Vimeo Really disappointed with Vimeo. I have been a member since the early days and it was easily the best player. I ended up going to a PRO account to take advantage of the VOD but when that lapsed Vimeo basically took away most of my videos - leaving just the more recent ones - and said I can have my videos back if I pay again. Isn't this akin to a ransom note? It's a really terrible policy. What happened to Vimeo? Used to be great...

Roy Brown
GBTotally Enjoyed My Ten+ Years On Vimeo. I've used Vimeo for over ten years now and never had any problems. Easy to upload videos - I currently have more than 150 on my site, and lots of quality videos to watch. And the site looks good and isn't flooded with inane adverts like YouTube.

James
GBDon't ever let Vimeo get your credit card information I've spent two 15-minute sessions trying to cancel my subscription, delete my account, or disable auto-renew with no success. Vimeo's FAQs claim to lead you to the correct account settings and so on, but all you get is an "Upgrade" screen. It's clear that Vimeo has designed the system to keep you locked in forever. And so what other slime ball practices does this company use?

Tapio Viinanen
FIREAD THIS BEFORE USE ANY VIMEO… READ THIS BEFORE USE ANY VIMEO SERVICES!!! The only thing I've ever ordered from Vimeo is a monthly fee of 10 euros per month for viewing rights! The service is very unclear, I don't have a valid subscription anymore and still a monthly payment has been sent to my account. In order to end my "subscription" I had to go to the vimeo website, but I could only get to the mobile application, where you can't see the billing information. At this point I contacted customer service by email to get the billing to stop. The next morning, 119.04 euros had left my bank account! When I finally got to vimeo's website on my computer, a year's subscription appeared there and the end date of the one-week trial period was the previous day when I contacted customer service about unnecessary invoices... VIMEO PRACTICALLY ROBBED ME LEGALLY! I have sent numerous emails and read all the terms and conditions and notified to get my money back, still no response. I have 30 euros left in my account, which is enough for about 3 meals here in Finland and I have 3 children to feed. COMPLETE SCAM, I would give minus stars on trustpilot if I could!!!