Impossible to cancel account Received an attempt to debit my credit card for £471.74 and cancelled 'auto renewal' and received an automated response that I would recieve no for requests for charges. Despite changing card number two further requests were received one of which eventually went through. Noe trying to claim a refund/cancellation, but no response to e-mails and online chat function doesn't work. Hopeless company bordering on criminal. Avoid like the plague.

Good online backup provider I have been using Just cloud for last 6 years. I had started using this app when they used to charge $1/month but now they have increased the prices substantially. Till now, I haven't faced any service or payment related issues. Features: There are couple of features, which are missing in this application, VIZ, file search option is not there - every time I need to check the folders to look for a particular file; backup from hard disk is not free - they charge additional fees for this; Sync folder does not work and also there is no option to create a folder online. Plus points Just cloud allow users to backup n number of machines - one at a time by transfer the license, which is one of the best feature; also during the backup, it automatically replaces the older version of file; compare to other provider, upload time is less - no throttle.

Absolutely avoid this company! Absolutely avoid this company! Been paying them for years then discover a problem with myiTunes music in May. It turns out my backups are NOT THERE! I have been told "check every 4 days, we migrated to a new server, the scripts are written manually, success does not come without bumps" continually which is all frankly bullsh*t and what they have been telling plenty of other users over the past 15 years. You cannot SPEAK to a help center just email with 'an advisor' with trendy americanised names when they are probably sitting in a call centre in Bangldesh fielding complaints and peddling the same lines out. Absolute scam and liars - do not touch!

They cancelled my account when I only… They cancelled my account when I only asked for a refund of $29 for an extra license. I was very clear in what I was requesting. I have not hear anything in a week. I have sent various emails. Really not a great storage because you have to download every file . Not for businesses . AVOID THIS COMPANY. NO CUSTOMER SERVICE

Won't honor renewal offer and price doubled! They sent me a renewal letter in March 2023 for $119. Then in April, they charged my credit card DOUBLE ($238!!!). They would not reverse it or honor the previous offer of $119. BAD customer service. I canceled this service. Won't use again.