Data was lost Data was lost. When notified they said they restored the data. They didn't. I unticked the auto-renew checkbox and received an email from the company stating they tried renewing my account a few weeks later. It seems you have to go through a customer service agent before you can cancel your account and that requires a lot of pushing back and demanding they cancel your account. Its not pleasant and not worth the effort.

DREADFUL.. DREADFUL... The worst company I've ever dealt with. It must tell you what they're like if over 90% of their reviews rate them as POOR. Hopefully people will list to the average person, who is driven to write and give such poor reviews, and with a bit of luck save themselves the terrible experience I've had. Even now I've left, and emailed them to close my account, they still keep emailing me, and it's literally impossible to get to the Unsubscribe option on their site. Rubbish, Rubbish, Rubbish.

Absolutely avoid this company! Absolutely avoid this company! Been paying them for years then discover a problem with myiTunes music in May. It turns out my backups are NOT THERE! I have been told "check every 4 days, we migrated to a new server, the scripts are written manually, success does not come without bumps" continually which is all frankly bullsh*t and what they have been telling plenty of other users over the past 15 years. You cannot SPEAK to a help center just email with 'an advisor' with trendy americanised names when they are probably sitting in a call centre in Bangldesh fielding complaints and peddling the same lines out. Absolute scam and liars - do not touch!

Stay away from Justcloud Stay away. Rubbish service. Needed to restore my music library only to find that the restore function wouldn't allow me to access all my files. In total I estimate about 10,000 missing or inaccessible. Responses to my emails have been rubbish. Lots of excuses but no solutions. Would give 0 stars if I could

TOTAL SCAM- No service at all My computer crashed on March 12th. I contacted them on March 13th because I was unable to access my backups. Was told they were migrating servers and it would take some time but I would have access to my data. I had to pay for a recovery service, lost tons of work time, had to spend hours recreating work, and months passed going back and forth with these people. I never received a refund, or credit, and after sending NUMEROUS cancellation emails as my renewal approached, these people have charged me once again for this TOTAL LACK OF SERVICE.