I purchased shampoo and conditioner and… I purchased shampoo and conditioner and was very pleased with the packaging and timely delivery. The bottles were secured and packaged well, nothing spilled. I’d purchased this before from another company and it was a mess, not packaged properly and it had spilled in the box. I wouldn’t hesitate to buy again from fragranceexpress.

The product did not come in its… The product did not come in its original packaging. The product was taped over the top. It did not meet my expectations based upon your description. I was expecting a brand new product in its original packaging and not something with tape over the top. I sent an email about my disappointment and never heard one word back so that's why you're getting this bad review. Be responsive to your customers.

Regardless of what other buyers have… Regardless of what other buyers have said about this seller, all our friends and us have been buying from them for the past 20 years and always had a very pleasant and fantastic experience. Fragranceexpress.com has always answered their phone and have always helped with any questions and their shipping is fast to anywhere in the world. Their goods are authentic. There are many customers that want something for free and claim to have received a fake or damaged item just to get the item or items for free.That happens in every venue; but it does not give customers the right to post reviews saying "fake" to harm sellers that sell their products in the e-commerce venues and that are selling authentic goods.

Basically a scam Basically a scam. PLease stay away from this website. They advisertise wrong items so you buy them but you will be receiving different stuff. They have very bad business practices and besides that they will just ignore you when you contact them. Stay away from them and save some headaches. DISGUSTING BUSINESS

Fast Delivery My order arrived quickly and was not damaged. This was my first time ordering from Fragrant Express so I was a bit skeptical since I had never heard of the company prior to my order. They had a great deal on my conditioner that I couldn’t pass up. I will definitely be ordering with them again.