Diane Curran
GBI had a wonderful experience with… I had a wonderful experience with fragranceexpress. The check out was very easy, shipment was fast, and most importantly, prices are fair. I will definitely order from your company at another time. Thank you for your good service. PLEASE DO NOT AUTOMATICALLY CREATE A "TRUSTPILOT ACCOUNT" FOR ME!!!
Catriona O'Driscoll
IEI ordered 5 items I ordered 5 items, 2 were delivered within 2 week but it's now been 2 more weeks and the remaining 3 items have not been delivered. I've emailed to ask for help in tracking the outstanding items and have not been assisted in tracking the missing items. If someone in your customer service dept sees this could I please be contacted?
Noah Strozier
GBI GOT SCREWED OUT OF MY MONEY!!!! I Ordered Dior homme original like the picture showed on the website but they sent me Dior Homme 2020 (completely different scent). I reached out to customer service to voice their mistake. A guy by the name of Jack reached back out to me via email (jack at fragranceexpress.com) and gave me a few options to resolve the issue. I responded back 3 times without a response from Jack. That was almost 2 weeks ago. I guess I'm stuck with this fragrance that I didn't order. So I was a victim of false advertisement on their website and then their customer service screwed me over as well.
Franziska
GBI received my Order only 1 Problem I received my Order only 1 Problem: I was Charged Twice For 1 Product: 1 Order.
Diane Bauer
GBI came across Fragrance Express looking… I came across Fragrance Express looking for a good deal on Image products. I was surprised to find such a great deal that I purchased more than I originally planned. Everything was delivered promptly with free shipping. My products arrived well packaged and in good condition. All expiration dates are mid 2022. I couldn't be happier! Thank you!