Fragranceexpress

image
3.85
Based on 20 Reviews

5

60.00%

4

10.00%

3

5.00%

2

5.00%

1

20.00%
About Fragranceexpress

Fragrance Express has been in business over 20 years and started Internet sales in 1995. FragranceExpress.com offers a wide variety of fragrances, skin care, hair care and other health and beauty items. Our goal is to provide our shoppers with a unique and peace of mind shopping with all Genuine Brands at the lowest possible prices. We carry over 8000 health and beauty. All product sold by FragranceExpress are 100% authentic.

Tags

You need to Login first to submit your review.

image
Catriona O'Driscoll
IE

I ordered 5 items I ordered 5 items, 2 were delivered within 2 week but it's now been 2 more weeks and the remaining 3 items have not been delivered. I've emailed to ask for help in tracking the outstanding items and have not been assisted in tracking the missing items. If someone in your customer service dept sees this could I please be contacted?

image
Franziska
GB

I received my Order only 1 Problem I received my Order only 1 Problem: I was Charged Twice For 1 Product: 1 Order.

image
Dakota Bailey
IE

Ordered 2 items on website. Ordered 2 items on website.. came within timeframe advised. one item was missing. emailed the company and corresponded with Jack who investigated and explained item was out of stock. issued a refund immediately and came back into my account within a couple of days.. I've never dealt with a company who took ownership of a problem immediately without the need for extra information... when the item comes back into stock I will 100% purchase from them. def worthy of this 5 * review!

image
Team Gwaelod
GB

0/5 Ordered items through fruggo 0/5 Ordered items through fruggo, so mystified that fragrance express were the seller. Avoid at all costs. 50.00 of shampoo and conditioner never arrived. Fruggo have ignored 2 weeks of emails. I have never experienced such poor service. Have involved PayPal to resolve.

image
Lisa Jennings Juricek
GB

The product did not come in its… The product did not come in its original packaging. The product was taped over the top. It did not meet my expectations based upon your description. I was expecting a brand new product in its original packaging and not something with tape over the top. I sent an email about my disappointment and never heard one word back so that's why you're getting this bad review. Be responsive to your customers.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow