MARY BARNES
GBRegardless of what other buyers have… Regardless of what other buyers have said about this seller, all our friends and us have been buying from them for the past 20 years and always had a very pleasant and fantastic experience. Fragranceexpress.com has always answered their phone and have always helped with any questions and their shipping is fast to anywhere in the world. Their goods are authentic. There are many customers that want something for free and claim to have received a fake or damaged item just to get the item or items for free.That happens in every venue; but it does not give customers the right to post reviews saying "fake" to harm sellers that sell their products in the e-commerce venues and that are selling authentic goods.
Diane Curran
GBI had a wonderful experience with… I had a wonderful experience with fragranceexpress. The check out was very easy, shipment was fast, and most importantly, prices are fair. I will definitely order from your company at another time. Thank you for your good service. PLEASE DO NOT AUTOMATICALLY CREATE A "TRUSTPILOT ACCOUNT" FOR ME!!!
Dakota Bailey
IEOrdered 2 items on website. Ordered 2 items on website.. came within timeframe advised. one item was missing. emailed the company and corresponded with Jack who investigated and explained item was out of stock. issued a refund immediately and came back into my account within a couple of days.. I've never dealt with a company who took ownership of a problem immediately without the need for extra information... when the item comes back into stock I will 100% purchase from them. def worthy of this 5 * review!
Catriona O'Driscoll
IEI ordered 5 items I ordered 5 items, 2 were delivered within 2 week but it's now been 2 more weeks and the remaining 3 items have not been delivered. I've emailed to ask for help in tracking the outstanding items and have not been assisted in tracking the missing items. If someone in your customer service dept sees this could I please be contacted?
Diane Bauer
GBI came across Fragrance Express looking… I came across Fragrance Express looking for a good deal on Image products. I was surprised to find such a great deal that I purchased more than I originally planned. Everything was delivered promptly with free shipping. My products arrived well packaged and in good condition. All expiration dates are mid 2022. I couldn't be happier! Thank you!