The product did not come in its… The product did not come in its original packaging. The product was taped over the top. It did not meet my expectations based upon your description. I was expecting a brand new product in its original packaging and not something with tape over the top. I sent an email about my disappointment and never heard one word back so that's why you're getting this bad review. Be responsive to your customers.

I had a wonderful experience with… I had a wonderful experience with fragranceexpress. The check out was very easy, shipment was fast, and most importantly, prices are fair. I will definitely order from your company at another time. Thank you for your good service. PLEASE DO NOT AUTOMATICALLY CREATE A "TRUSTPILOT ACCOUNT" FOR ME!!!

I GOT SCREWED OUT OF MY MONEY!!!! I Ordered Dior homme original like the picture showed on the website but they sent me Dior Homme 2020 (completely different scent). I reached out to customer service to voice their mistake. A guy by the name of Jack reached back out to me via email (jack at fragranceexpress.com) and gave me a few options to resolve the issue. I responded back 3 times without a response from Jack. That was almost 2 weeks ago. I guess I'm stuck with this fragrance that I didn't order. So I was a victim of false advertisement on their website and then their customer service screwed me over as well.

Basically a scam Basically a scam. PLease stay away from this website. They advisertise wrong items so you buy them but you will be receiving different stuff. They have very bad business practices and besides that they will just ignore you when you contact them. Stay away from them and save some headaches. DISGUSTING BUSINESS

Recent order Purchased hard to find aftershave. Not dealt with company before. Happy with price. Shipping very reasonable. Received order in 9 days to U K. Very pleased. Hope to use again in future.