Thank You! It’s always a pleasure doing business with Fragrance Express. I’ve been shopping with them for over 20 years, and I know that I will get a fantastic deal on my hard to find fragrances along with excellent customer service. Simply the best fragrance retailer online!

I ordered 5 items I ordered 5 items, 2 were delivered within 2 week but it's now been 2 more weeks and the remaining 3 items have not been delivered. I've emailed to ask for help in tracking the outstanding items and have not been assisted in tracking the missing items. If someone in your customer service dept sees this could I please be contacted?

Was good online shop experience very… Was good online shop experience very affordable pricing free shipping that was pretty quick too will be returning for more deals in the future .. highly recommend shopping around to few sites like fragranceexpress.com as they had the best price with no ship charge ..

I GOT SCREWED OUT OF MY MONEY!!!! I Ordered Dior homme original like the picture showed on the website but they sent me Dior Homme 2020 (completely different scent). I reached out to customer service to voice their mistake. A guy by the name of Jack reached back out to me via email (jack at fragranceexpress.com) and gave me a few options to resolve the issue. I responded back 3 times without a response from Jack. That was almost 2 weeks ago. I guess I'm stuck with this fragrance that I didn't order. So I was a victim of false advertisement on their website and then their customer service screwed me over as well.

I had an ordinaray experience with… I had an ordinaray experience with Fragrance Express. I bought a few prdocuts from their website, and the overall expeerience was almost good. The prdoucts arrived in a timely manner and the quality was decent. It was a bit more expensive than I expected, but I guess that's what you geet with luxury products. Overal, by the end of my experiece I was overall satisfied. I would overall recommend to try them out, especially if you are looking for xclusivity. Ovrerall a good expereince.