Very satisfied customer I love the quick response and that Boxy always keeps me up to date about account changes. I also love getting so many full sized products many worth more than one months subscription. Everything always comes sealed with a description anc retail value. I also love that I have been a subscriber for 3 years now and have never received the same product twice and almost every month receive a brand new full-sized eye palette.

Outstanding customer service I had to contact them to make sure I received my points for my sister joining under my name, and the lady was very helpful and eager to help, most importantly. Very sweet and went out of her way!!

Something palpable has changed…boxy… Something palpable has changed…boxy feels exactly like Ipsy, now. The support isn’t as good, products take months to ship (even tho they charge your acct), I’ve gotten doubles for weeks in a row, the choices are as much of a choice as it appears…I just feel like they’re trying to get scam me sometimes.

Updated : I contracted "pink eye" from one of… (Update) I was contacted by a csr concerning my review. They did reimburse me for one of the products that I had purchased and gave me $12 credit. I used the credit to get a blade refill for my shaver. They have the best razors. The blades last for a very long time. Though, I appreciate their efforts, I still stand by my original review. Their eye makeup (specifically products that were liquid or cream form) caused an allergic reaction. In this day in age, when using the wrong eye drops can cause the loss of your eyeballs, a person should wary of any company selling products that cause irritation around your eyes. I contracted "pink eye" from one of their eyeliner products and on multiple occasions I had an "allergic" reaction to their eye makeup. My eyelids would become inflamed and burn. I was a subscriber of their glam bags and I purchased products through their website. I did not use any other products besides ipsy products when I had these reactions. Therefore, I know it was their products causing the issue. It happened too many times to be a coincidence and certainly enough times to decide that I will never use their products again.

I used to love getting this box 😭 I used to love getting this box bc there were always unique and exciting products. The quality is great and value overall. The products have become repetitive and boring. I know I will ALWAYS get a face serum, a neutral palette, a setting spray ect. There’s nothing to look forward to anymore. The December luxe box is something I look forward to but it was so disappointing. Nothing special, nothing glitzy for the holidays, just basic makeup and skincare. I end up giving most of my items away. Please spice up the products and make it more interesting and unique!