Something palpable has changed…boxy… Something palpable has changed…boxy feels exactly like Ipsy, now. The support isn’t as good, products take months to ship (even tho they charge your acct), I’ve gotten doubles for weeks in a row, the choices are as much of a choice as it appears…I just feel like they’re trying to get scam me sometimes.

Satisfactory experience I have been getting this subscription for several months now. I am satisfied for the most part. It did take an exceptional amount of time to receive my first box and I even got my second box before the first was ever even mailed. Also I have received a couple duplicate items already. Those are really my only complaints and I am otherwise satisfied. Thank you.

I used to love getting this box 😭 I used to love getting this box bc there were always unique and exciting products. The quality is great and value overall. The products have become repetitive and boring. I know I will ALWAYS get a face serum, a neutral palette, a setting spray ect. There’s nothing to look forward to anymore. The December luxe box is something I look forward to but it was so disappointing. Nothing special, nothing glitzy for the holidays, just basic makeup and skincare. I end up giving most of my items away. Please spice up the products and make it more interesting and unique!

Gone downhill, still okay Full sized items are nice, but I really don't feel like my personalization quiz is taken into account like, at all. Less recognizable brands over time as well.

Outstanding customer service I had to contact them to make sure I received my points for my sister joining under my name, and the lady was very helpful and eager to help, most importantly. Very sweet and went out of her way!!