I love getting name brands and i love… I love getting name brands and i love trying new things. One thing I don't like is the repeat items. Whether it be repeat items from Ipsy, previous Boxy boxes, or purchases. There are many,many items I don't have that I could receive, but don't. I also am not happy about the continuous price increases over the past several years without noticeable improvement in shipping, repeat items, etc.

At first I wrote a bad review bc an… At first I wrote a bad review bc an eyeshadow I bought from Ipsy arrived broken and it took a few days to get a response from them. They did go above and beyond to make it right. They replaced the broken eyeshadow and gave me some free points to redeem free gift. I know now Ipsy is a great company with good customer service. I love the variety of items that I get too.

Gone downhill, still okay Full sized items are nice, but I really don't feel like my personalization quiz is taken into account like, at all. Less recognizable brands over time as well.

Apparently y’all run out of products… Apparently y’all run out of products that people actually picked them send them repeat items. Recently y’all gave me my money back which is good but if you don’t have the items anymore from choice, either give credits or a refund

Full sized products? Yes, please!! I really love having the ability to try new products and not have to worry about running out. I had tried other companies and I would only get the sample-sized products that were one-and-done. Thank you for the amazing experience! I hope Boxy Charm continues with the great service and continues to open my world to new products!