Dear Sir and/or Madam, Dear Sir and/or Madam, After some hick ups, we are looking forward to receive the goods we ordered, just noticed that it has been sent out. Looking forward to the delivery and hope to order something in future again. Thx & Rgds Jos van der Sluijs Bandung/Indonesia

Long waits to recieve your product. In my experience, Oz cosmetics is terrible. They have several domains like .mx to make you think its a mexican page or .us to make you think it is an American one and the reality is that their products are shipped via Singapore and Hong Kong through their local post service which is terrible. I bought an eye cream in January the 10th. Today it's march 1st and still no news from my product and they just keep answering that their shipments are late because of covid. Yes, I understand a week late. Maybe two. But we are talking about months. They are a damn joke. .......................................... I received a mail from oz cosmetics asking me to delete or modify my review. I will modify it only to clarify that I did receive my product 2 days ago... That's two months after my purchase. It was in good conditions, and well packed, but I am still upset about the long delay. They should use more efficient mail carriers like ups or fedex to avoid this problems.

Worst ever, order with anyone else I ordered a product way in advance as the arrival date of it was crucial. It took this company for no apparent reason(of course they love to blame on covid...) 13 days!!!!!just to actually go to the post and send my package. It’s nowhere to be seen yet and of course will not even arrive on time. Literally the worst ever experience, really just use someone else and save yourself the trouble.

My ordinary experience with… My ordinary experience with ozcosmetics.com was just avarage. Nothing special to tell. Its quite accurate to describe shope as avarage, no issues with products range, but no surprises. Prices were just ok, still there are sites that offer the same products cheaper. All in all, it was a pleasent experiemce, but nothing more than that. No troubles or anything special. Just avarage time spend at online shope with plenty of choises & reasonable pricings. No problems with paymant proces.

Super services. Oz cosmetics is a very trustworthy site.They are customer friendly.My only problem They sent my parcel through India post .Its not thier fault it got delayed for so many days..its indian customs and postal services that are the reason for the delay. They take much time. You will get your product or your money back for sure. No need to worry shopping on this site. My only request/suggestion to them : please try to use some other courier services,there are many other who serves better and deliver fast. Please let the customer choose an option at the checkout to select the shipping type and speed. They issued refund also for late delivery and very patient with me. Thank you Oz.