Great price and delivery time but a box would've been better We appreciated the sale price, delivery was on time and the items ordered were just as described...very cute! One thing we would've preferred is that the items had come in a box and not a padded envelope. They could've been damaged if the padded envelope had gotten crushed by a large package. Otherwise, we're happy with our purchase. Thanks!

Diana Harris is of the best customer service reps Diana Harris is one of the best customer service reps I've come across. She actively reached out when one of my items arrived to the warehouse damaged, and took care of the replacement quickly and with ease. She then followed up with me after the delivery of my replacement, making sure everything went smoothly. It's hard to find good customer service reps today, and Diana is excellent.

Stress free return I ordered outdoor dining chairs that looked different in person than the online photos. Shopping online is hard and the color was just off. Dianna at Scout & Nimble was extremely helpful in working with the supplier tp accept the return and then coordinating the pick up of 10(!) chairs. Such a relief to get this resolved without a hiccup. It makes a big difference when ordering online and I will be trusting Scout & Nimble with these bigger purchases in the future.

Hanna is an asset to your business model! Hanna is an incredible asset to your business. I was most hesitant to purchase a faux tree for $1,000 so soon after Christmas. Each time I asked a question that required research on her part, she responded within 18 hours. She is efficient, has impeccable social-emotional skills and with her guidance and expertise, helped me through the process. I will only work with her in the future! I bet she's cute too! Carolyn

Excellent customer service Excellent customer service! I ordered a piece of furniture, knowing it was back ordered. S&N kept me informed of all timelines and updates, then there was an issue that occurred during shipping, they rectified it quickly. Everyone I communicated with during the process was kind and efficient!