Hanna is an asset to your business model! Hanna is an incredible asset to your business. I was most hesitant to purchase a faux tree for $1,000 so soon after Christmas. Each time I asked a question that required research on her part, she responded within 18 hours. She is efficient, has impeccable social-emotional skills and with her guidance and expertise, helped me through the process. I will only work with her in the future! I bet she's cute too! Carolyn

Very high return fee and prices higher than competitors A $40 return fee for a light and small mini table lamp does not feel right and is inconsistent with your competitors’ policies. Moreover, I looked into instead exchanging the product (a Poldina Pro mini lamp) for a larger size, but you have priced the 15 inch Poldina Pro $30 higher than every other retailer in the market including Poldina Pro direct. So it does not make sense to purchase this from you. Very disappointed.

S & N is Style, Quality and Service Scout & Nimble is far and away one of the top Design influenced site I have ever shopped. The offerings are always the latest style and trends, they partner with Name Brand Companies, and you can rely on quality and service. Customers Service is exceptional, they are responsive and result oriented. I cant say enough, I love shopping with S&N!

Great experience all around Great experience all around. Placed an order on 5/23, and the item was delivered in perfect condition on 6/6. This piece appeared to be on back order everywhere else, but Scout & Nimble had it in stock and on sale. I contacted them over email before ordering to confirm that it's available. I was a bit sceptical when I placed my order as I was still recovering from a really bad shopping experience with another seller trying to buy this same item. However, Scout & Nimble pleasantly surprised me.

Excellent Customer Service Diana Harris provided expedited and friendly customer service. We had a coffee table that was dented upon delivery. I called customer service and was able to speak directly to Diana who also continued to communicate with me directly through email. She took ownership of managing issuing a replacement for us and followed through until delivery. This excellent customer service makes me highly likely to refer friends and family to Scout & Nimble.