love this company! I’ve slowly been furnishing my entire house and always come back to Scout & nimble when I need something new. Their customer service team is beyond wonderful and it just feels really good to support a business that is on your side and will do whatever they can to make Their customers happy. Diana has been so good to me one more than one occasion!

Amazing experience! Amazing and easy experience! We ordered 4 outdoor dining chairs of which one came broken, Diana responded right away and set up a replacement. No followup calls/emails, she took the stress out of ordering online. She also researched a console we had ordered from a different company and sent me the info on backorder right away. Excellent service! Will definitely order from them again. Thank you!!!

Great experience all around Great experience all around. Placed an order on 5/23, and the item was delivered in perfect condition on 6/6. This piece appeared to be on back order everywhere else, but Scout & Nimble had it in stock and on sale. I contacted them over email before ordering to confirm that it's available. I was a bit sceptical when I placed my order as I was still recovering from a really bad shopping experience with another seller trying to buy this same item. However, Scout & Nimble pleasantly surprised me.

Customer Care truly cares! We’re renovating our Naples FL home, damaged in the recent hurricane. I ordered two lovely sconces from Scout & Nimble and then realized I had previously purchased those lights. I wrote to customer care for instructions. What I didn’t expect was the kindest note from manager Diana Harris, who not only explained return procedures, but wrote to me again when my shipment arrived, to advise credit was processed. In this age where at most businesses, no live persons even answer the phone, you guys are wonderful.

Quick and helpful chat support Had a question about some pillows I was considering and was able to get an answer right away from support. I ended up getting a similar pair that their design team recommended. Love the chat feature and that they have designers on hand to offer recommendations—saved me lots of time searching for an alternative.