Great Customer Service I bought a computer desk. One of the pieces had a scratch but I decide it wasn't worth the hassle. 4 months later the desk drawer ball bearings broke. I contacted the customer service department about the drawer. They were wonderful they sent replacement parts right away. I mentioned the piece that had the scratch and they replaced that too. I would buy their product just for the customer service alone. They always followed up and provided tracking numbers on my replacement pieces. Kudos to them!!!

Fantastic and quick to respond customer support I had some missing parts with my new gaming desk, and I wished to have just those replacement parts sent out to me, as I was otherwise very happy with the product. My interaction with Kathya was so helpful and smooth, since the exact items that I wanted were easily identified and immediately sent my way without extra cost.

Truly professionals and 10/10 support… Truly professionals and 10/10 support and service. I requested a part and they sent me within a week without any additional cost. Highly recommend.

A great gift and great support! I got one of Bestier's desks as a gift. The build quality is superb and I'm a huge fan of the black carbon fiber design. One of the pieces, unfortunately, had a decent dent in it, but customer support was quick and happy to send me a replacement part. I'm very happy to have been introduced to this brand, and will surely be recommending it to others.

Tricky assembly, mislabeled pieces, no instructions included Received my desk, the box was all but destroyed from the delivery. There were no instructions within the box, had to call the company + have them email me the instructions. Almost all the bags within the box were mislabeled which made assembling a bug challenge. Not v easy to follow instructions + a bit of a complex assembly...if you don't normally build things from bottom up. Am happy w my desk, it's not the greatest, but enough for what I need.