Received HP Black Ink replacement I am happy with HP Print support, Ink and Paper program. However, I am not happy with my HP LaserJet printer overall, in fact, I will never purchase another HP printer in the future.

HP has no Customer Service I signed up for instant ink. I took the laptop back to store within a day. I immediately cancelled instant ink. BUT you can't just cancel they will charge you 3X's even though you can't use it. I haven't been successful in getting any help. We have had instant ink subscription for another printer for years which has been great. This experience has been terrible.

Cartridges get lost in the ether. Rarely received cartridges despite my printer reporting low/zero ink. When I cancel the subscription through their website they continued (and still are!!) to charge me. Very difficult to speak to a person. Non of the chat bot options are appropriate.

Delivery of cartridge is so SLOW and I'm still waiting Placed a subscription and told have to wait 6 to 10 business days!!!! Oh come on, nowadays any company can deliver within 3-5 business days in the UK using Royal Mail and most can do next day delivery. Obviously there is so much bureaucracy and inefficiency in the system to cause such delay. This speed is totally unacceptable in modern world.

This has truly been a nightmare This has truly been a nightmare! I have been trying to cancel a printer since August of 2023. I am still being billed up until today for the same printer. I have made numerous of calls and chats but nothing has been resolved. The customer service reps are incompetent. I will not try to reach out to the office of the president! This is beyond horrible!