Erica Flott
GBThis has truly been a nightmare This has truly been a nightmare! I have been trying to cancel a printer since August of 2023. I am still being billed up until today for the same printer. I have made numerous of calls and chats but nothing has been resolved. The customer service reps are incompetent. I will not try to reach out to the office of the president! This is beyond horrible!
DICKSY J. CATHEY-BRYANT
GBWhat I like the most about instant ink… What I like the most about instant ink is that I don't have to worry about my cartridges running out when I desperately need to print a document! Instant ink does all the thinking for me. I have been using instant ink since I purchased my HP printer several years ago and was reluctant at first but now it's one of my favorite. I'm for anything that makes life easier in this crazy world. Have no fear. Try it! You'll like it.
Randy Moore
GBBeats the big box stores! As I stated earlier, it is so much cheaper and so much easier than going to a big box office supply store and purchasing cartridges that could run you nearly $100! It's much easier to have them delivered to your door as you need them, not a minute more or late!
Marsha K
GBHP has no Customer Service I signed up for instant ink. I took the laptop back to store within a day. I immediately cancelled instant ink. BUT you can't just cancel they will charge you 3X's even though you can't use it. I haven't been successful in getting any help. We have had instant ink subscription for another printer for years which has been great. This experience has been terrible.
Gabrielle Smith
GBInstant ink lost a $30/month customer… Instant ink lost a $30/month customer today !! I recently closed an old bank account. I’ve been in the process of changing over my billing info for everything. Meanwhile, instant ink slipped my mind until i got a notification that I needed to update my billing info. Every time I have tried, it tells me there’s an internal system error. I now cannot use my printer at all. It simply locked me out due to nonpayment. So, if you like being able to use your printer freely - don’t subscribe. It’s more pain than it’s worth, and customer support just tells you to wait it out