Don't honor return policy I ordered the chair and took longer than they say on the website. When I got it and assembled it it was uncomfortable and the back part did not adjust height. After contacting support for a return they said that shipping back was not recommended and they would refund me 15€. I opted to return anyway because the money does not make up for the discomfort and faulty chair. The first return label was sent on the 1st of April. No one came to pick up the chair, for a second time I printed a new label and again nobody came. I reached multiple times Sihoo and they say DPD is not reliable and they will search for another solution. But they never do and they won't refund me. I am stuck with a huge box at home and without the money to buy a new one. I don't recommend this company at all!

Exceptional Support Beyond Expectations When I encountered an issue with my Sihoo product, their after-sales service team truly went above and beyond to resolve it. Not only did they address my concerns promptly, but they also took the time to ensure I was completely satisfied with the outcome.

After seeing the ads I was very exited… After seeing the ads I was very exited to buy a chair. But after reading some comments and reviews it didn’t help me to convince me to buy a chair. But after seeing the sales or price I just have to try it. When I saw I could use klarna it convinced me to buy it because the website isn’t so populair in the Netherlands. On the website I saw that the order will be shipped between 2 workdays but after 2 workdays I didn’t got any email that updated my order. So I got very worried if the order was accepted or not. After replying on my order, I’ve got an email back that it was already on its way with an link to the shipping company. The website didn’t really say when it will be delivered and how late, but I saw that it already was landed in the Netherlands. And about an hour after receiving the email with the information, the package was delivered! I was very happy and exited. I found the assembling paper very clear, you just have to read is clearly even on the package for the screws, than it will be very easy. I’m very happy with the product I’ve received and the information that I ask for. If I got an update when and how late my package was arriving it could get 5 stars from me :)

The products are very well made The products are very well made! I had one broken headseat deliverd, but the customer service was so nice and they send a new one as their service! Recommend them!

I'm blown away by the value of the Sihoo M102! This chair is a total steal considering its comfort, durability, and ease of use. I've tried numerous office chairs in the past, but none compare to the affordability and quality of this one. The adjustable features make it easy to customize to my liking, and the ergonomic design provides excellent support for long hours of sitting. Plus, the assembly process was straightforward and strees-free