Excellent After Sales Service I bought a SIHOO Doro C300 Ergonomic Office Chair from Amazon UK. It was really good quality and easy to build but I noticed a problem with mine. Their after-sales could not have been more helpful. Not only were they very quick to offer a solution but everything was sorted out in a few day remotely. I don't really understand why there are a number of low star reviews here. My experience has been second to none and my company would happily buy from them again.

Happy with my Sihoo Doro S100 purchase Happy with my Sihoo Doro S100 purchase! This chair construction is solid and durable. Worth this price. The assembly was very easy accordingly to the instructions from youtube.

Exceptional Support Beyond Expectations When I encountered an issue with my Sihoo product, their after-sales service team truly went above and beyond to resolve it. Not only did they address my concerns promptly, but they also took the time to ensure I was completely satisfied with the outcome.

I have had a absolute nightmare with… I have had a absolute nightmare with this company after paying the most I ever have for a office chair I expected a ergonomic chair that does the job it states. I was so wrong. After purchasing this chair as soon as built it felt like it was tilting to one side. I got a spirit level and tried it on different floor surfaces but the chair was definitely unlevel. I reached out to the company who have sent 3 different parts to change on the chair which has led me to labour over rebuilding the chair multiple times but it still has the same issue! I also ended up with a bill from FedEx for them sending out replacement parts from China and not paying enough shipping. They recently sent me a new chair in exchange however this arrived with out the legs so is useless. I am now lumbered with a load of chair parts and 2 useless chairs which has not only caused me back pain but also are completely useless. Avoid this company. I will be getting my money back I am currently talking to consumer rights in the UK.

The Sihoo M102 was a ddelightful… The Sihoo M102 was a ddelightful surprise for me! Given the length hours I spend at my desk, I have high demands for my chair. This chair surpassed my expectations, offering outstanding comfort and lumbar support.