they charged me in an instant but they did not send me the chair I requested my chair, they charged me in an instant but they did not send me the chair, I sent an e-mail, they told me we are busy, will we respond to you in 36 hours? incredible 36 hours response time?? It doesn't even use a single update of where the shipping is for my Order SIHOO21400 without any update

My sihoo m18 has issues I got the sihoo m18 and it’s great but there are some issues. First off, the end of the tilt tension/height adjustment piece was BROKEN off in the box it came in! This is bad because I can’t adjust the height. Also the tilt tension knob WON’T TURN! This is very frustrating since now the backrest is constantly leaning back! And yes I’ve checked and the adjustment is locked not unlocked. 2/5 rating for me. I’ve contacted them by 2 emails and I hope these issues will be resolved

Happy with my Sihoo Doro S100 purchase Happy with my Sihoo Doro S100 purchase! This chair construction is solid and durable. Worth this price. The assembly was very easy accordingly to the instructions from youtube.

I'm blown away by the value of the Sihoo M102! This chair is a total steal considering its comfort, durability, and ease of use. I've tried numerous office chairs in the past, but none compare to the affordability and quality of this one. The adjustable features make it easy to customize to my liking, and the ergonomic design provides excellent support for long hours of sitting. Plus, the assembly process was straightforward and strees-free

Customer Service is Non-Existent The top of the right arm which is made of plastic broke off. This piece holds the cushioned arm rest. Trying to get anybody to return a message on their site is impossible. Their "Promise" to return a message within 24 hours is a joke. I have been trying for 3 weeks to see how to get a replacement. Not one response to about 12 messages sent. There is no phone number to call. This was a brand-new chair. Dealing with any manufacturers from overseas is risky. It was a Christmas present from my wife and what I have is a chair with one arm. You cannot find Sihoo replacement parts online. Their customer service is non-existent.