I have had a absolute nightmare with… I have had a absolute nightmare with this company after paying the most I ever have for a office chair I expected a ergonomic chair that does the job it states. I was so wrong. After purchasing this chair as soon as built it felt like it was tilting to one side. I got a spirit level and tried it on different floor surfaces but the chair was definitely unlevel. I reached out to the company who have sent 3 different parts to change on the chair which has led me to labour over rebuilding the chair multiple times but it still has the same issue! I also ended up with a bill from FedEx for them sending out replacement parts from China and not paying enough shipping. They recently sent me a new chair in exchange however this arrived with out the legs so is useless. I am now lumbered with a load of chair parts and 2 useless chairs which has not only caused me back pain but also are completely useless. Avoid this company. I will be getting my money back I am currently talking to consumer rights in the UK.

I don't believe it but I have to say I… I don't believe it but I have to say I regret not ordering from amazon instead. I ordered a chair, payed for delivery, the chair was supposedly on the stock. I ordered a chair more than a month ago and still nothing, every week I get new excuse from support by email that delivery is delayed further and further. I already heared I am going to receive a chair later february, then they gonna ship it at the beggining of march, now they say that its going to be middle of march. What next sihoo, maybe the chair I ordered in january will come in 2025? When I ask for order cancellation they also are not willing to do it. This is some horrible company and horrible customer support. Avoid it or you lose money like me.

Trustworthy, Communicative Company I am rating 5 stars because this is a TRUSTWORTHY company. We needed to do a return and they made sure we got our reimbursement promptly, and were highly communicative throughout the process.

they charged me in an instant but they did not send me the chair I requested my chair, they charged me in an instant but they did not send me the chair, I sent an e-mail, they told me we are busy, will we respond to you in 36 hours? incredible 36 hours response time?? It doesn't even use a single update of where the shipping is for my Order SIHOO21400 without any update

After seeing the ads I was very exited… After seeing the ads I was very exited to buy a chair. But after reading some comments and reviews it didn’t help me to convince me to buy a chair. But after seeing the sales or price I just have to try it. When I saw I could use klarna it convinced me to buy it because the website isn’t so populair in the Netherlands. On the website I saw that the order will be shipped between 2 workdays but after 2 workdays I didn’t got any email that updated my order. So I got very worried if the order was accepted or not. After replying on my order, I’ve got an email back that it was already on its way with an link to the shipping company. The website didn’t really say when it will be delivered and how late, but I saw that it already was landed in the Netherlands. And about an hour after receiving the email with the information, the package was delivered! I was very happy and exited. I found the assembling paper very clear, you just have to read is clearly even on the package for the screws, than it will be very easy. I’m very happy with the product I’ve received and the information that I ask for. If I got an update when and how late my package was arriving it could get 5 stars from me :)