They advertise pet stain and odor removal... A very nice gentleman named Nick came out to clean. We had some pet and coffee stains to be removed. I was upfront about the cause of the stains and he used a black light to be sure he knew what the urine stains were. At completion of the project, no stain was seen and the rooms smelled great. I went to a meeting and when I came back, the stains were seen again, but not as significant. The next morning they were just as before the cleaning and the room smelled worse than it did before. I called the company because they have a 30 day guarantee. They refused to honor it. They wanted to do a deeper clean on the spots and charge $10/softball size area. This would be another $300. No thank you. I will call someone who will do it correctly the first time.

Carlos Hernandez is a very hard worker… Carlos Hernandez is a very hard worker and very respectful. Should you want to use Zerorez, he said to give my name as a referral, I will get you $25 off next cleaning, please ask for Carlos! We are well pleased with his work and customer service. Thank you Carlos!

It is my pleasure to extend my… It is my pleasure to extend my gratitude to Ben for his outstanding service. In addition to his time and advice regarding the care of my rug, I greatly appreciate it. A great deal of credit should be given to him!

Excellent Service Booking the appointment was easy. The service representative communicated clearly and fast on arrival time. The service was thorough. The pricing was fair. Will use them in the future.

Alton was my technician today and he… Alton was my technician today and he did a phenomenal job. Very satisfied. He was personable, professional, and very detail savvy. Great job sir I’ll highly recommend your services.