Patricia Triplet Trish
GBLove Zerorez Love Zerorez. We had all carpets in our house done and the service was very quick. The cleaner was friendly and helpful answering all of my questions patiently. I waited to review so that I could confirm my initial thoughts on the cleanliness of the carpets. They looked great right after and still look fantastic after drying. Love the feel of clean carpets without residue. Thanks for getting my house ready for Thanksgiving! Will continue to recommend this company to everyone.
C. Crawford
GBThey advertise pet stain and odor removal... A very nice gentleman named Nick came out to clean. We had some pet and coffee stains to be removed. I was upfront about the cause of the stains and he used a black light to be sure he knew what the urine stains were. At completion of the project, no stain was seen and the rooms smelled great. I went to a meeting and when I came back, the stains were seen again, but not as significant. The next morning they were just as before the cleaning and the room smelled worse than it did before. I called the company because they have a 30 day guarantee. They refused to honor it. They wanted to do a deeper clean on the spots and charge $10/softball size area. This would be another $300. No thank you. I will call someone who will do it correctly the first time.
G SOUL
GBGood stuff I don't remember the name of the technician but he was very professional. He was on time and got out some stains that I assumed couldn't be removed. Also, he asked me to review the work so he could address any issues before putting away the equipment. Scheduling was not an issue. I contacted them on Thursday and they were here Saturday. I would definitely hire them again. Hopefully I'd get the same tech.
Camille L
GBMy carpets look brand new! My carpets look brand new!! I’m shocked and so very happy with the results. But more importantly, they are extremely professional and efficient. The technician who came was friendly and went straight to work. He did an amazing job. I highly recommend and will continue to use Zerorez.
Sharon Dabney
GBThe technician Will The technician, Will was extremely knowledgeable about the process and products being used in our home. His professionalism, genuine concern and warm approach spoke volumes of his integrity and intent to do a job well done! Our carpets are spotless, fresh and welcoming for our family and guests! Hats off to you Will! Thank you!