Emilee Marten
GBMy carpets look amazing!! My carpets look amazing!!! Ben was ontime, attentive and extremely nice to work with! He made sure even the toughest of stains came out and called me 30 minutes before he came. Will definitely be using zerores again!!!
Anthony Grissom Jr
GBArturo was fantastic Arturo was fantastic. He was polite and very friendly while at our house. Highly recommend giving Zerorez a call if you’re considering having your carpets clean, and be sure to request Arturo.
Jacqueline
GBOur technician was Anthony. He called when he was on the way to our address. He was courteous and respectful Making an appointment over the phone was quick and easy. I was given an estimate and there were no surprises when I received the invoice. My carpet was cleaned in a timely manner but it's not quite dry yet so I can't speak to the the efficacy of the process yet. So far, it looks good and smells much better than it did before. I don't foresee any issues.
C. Crawford
GBThey advertise pet stain and odor removal... A very nice gentleman named Nick came out to clean. We had some pet and coffee stains to be removed. I was upfront about the cause of the stains and he used a black light to be sure he knew what the urine stains were. At completion of the project, no stain was seen and the rooms smelled great. I went to a meeting and when I came back, the stains were seen again, but not as significant. The next morning they were just as before the cleaning and the room smelled worse than it did before. I called the company because they have a 30 day guarantee. They refused to honor it. They wanted to do a deeper clean on the spots and charge $10/softball size area. This would be another $300. No thank you. I will call someone who will do it correctly the first time.
Abbie
GBThe technician arrived on time The technician arrived on time, he was very knowledgeable of the products used and was able to answer any questions I had. And very honest regarding any spots or stains on our sectional. Would highly recommend!